Abigail Gidigasu
1 Sennet Lane, Warnbro,WA
Summary
Driven Assistant in Nursing , adept in patient care and infection control, complemented by a positive attitude and strong teamwork skills. Excelled in providing empathetic patient support, ensuring high satisfaction levels. Demonstrated leadership in coordinating with healthcare professionals, enhancing care continuity. Skilled in First Aid/CPR and cultural awareness, contributing to a diverse, efficient team environment.
Overview
5
5
years of professional experience
Work History
Assistant in Nursing
Cobar Shire Council
Cobar, NSW
06.2019 - 12.2023
- Provided customized care according to individual health plan
- Worked alongside certified Registered nurses to check vitals and tend to patient needs.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs, weight and recording intake and output
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Maintained compliance with HIPAA and organizational privacy-protecting policies.
- Answered phone- and Internet-based correspondences to address inquiries.
- Cared with empathy and compassion to build positive patient and family relationships.
- Escalated changes in patient behavior, condition and vital signs for prompt assessment.
- Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Receptionist Administrator
Cobar Primary Healthcare Centre
Cobar, NSW
08.2022 - 10.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Acted as first point of contact and set appointments for prospective clients.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Scheduled initial and return appointments for clients depending on their medical needs adhering to internal policies while accommodating individual customer needs.
- Utilised software to retrieve and deliver appointment messages.
Assistant in Nursing
Forrest Centre(Mary Potter Nursing Home)
Wagga Wagga, NSW
01.2024 - 06.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Education
Graduate Certificate In Nursing - Nursing
Institute of Health Management (IHM)
Melbourne, VIC09.2021
Bachelor Of Science (Nursing) - Nursing
Garden City University College
Ghana 07.2017
Bachelor Of Arts - Social Sciences
University of Ghana
Ghana 05.2006
Skills
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Supervision and leadership
- First Aid/CPR
- Organization and Time Management
- Attention to Detail
- Dependable and Responsible
- Calm Under Pressure
- Cultural Awareness
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Task Prioritization
Reference
Melissa Muhs
Facility Manager
Lilliane Brady Village
0268367200
melissa.muhs@cobar.nsw.gov.au
Manjari Jayarathna
0491769470
manji5050@gmail.com
Timeline
Assistant in Nursing
Forrest Centre(Mary Potter Nursing Home)
01.2024 - 06.2024
Receptionist Administrator
Cobar Primary Healthcare Centre
08.2022 - 10.2023
Assistant in Nursing
Cobar Shire Council
06.2019 - 12.2023
Graduate Certificate In Nursing - Nursing
Institute of Health Management (IHM)
Bachelor Of Science (Nursing) - Nursing
Garden City University College
Bachelor Of Arts - Social Sciences
University of Ghana