Abigail Stewart
Hillarys,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Authoritative and clear communicator with an enthusiastic style and insightful approach. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with a diverse menu of memorized drink recipes. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level casual position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
2
2
Certificates
Work History
Bartender
Paddy Malones Irish Pub
01.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Served high customer volumes during special events, nights, and weekends.
Crew Trainer
Mcdonalds
06.2018 - 12.2021
- Promoted teamwork, customer focus and commitment to meet performance metrics
- Served customers while explaining procedures and led by example for hands-on training
- Continuously observed, tracked and improved training courses to meet changing employee demands
- Greeted customers to take food orders and provide information about menus
- Stocked, cleaned and restocked workstations and display cases
- Used effective selling techniques to promote restaurant's products
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Marketing, Public Relations & Advertising - Business
Edith Cowan University
Joondalup, WA08.2027
High School Diploma -
Duncraig Senior High School
Duncraig, WA10.2021
Skills
- Professional Service Standards
- Clear and Effective Communication
- Anticipating Guest Needs
- Managing Multiple Tasks
- Promotional Sales Events
- Good Conversationalist
- Organizational Abilities
- Liquor Law Compliance
- Handling Difficult Customers
- Rotation Procedures
- Billing and Payment Processing
- Event Preparation
Certification
- Responsible Service of Alcohol Certificate
- Barista Certificate
Timeline
Bartender
Paddy Malones Irish Pub
01.2022 - Current
Crew Trainer
Mcdonalds
06.2018 - 12.2021
Marketing, Public Relations & Advertising - Business
Edith Cowan University
High School Diploma -
Duncraig Senior High School
- Responsible Service of Alcohol Certificate
- Barista Certificate
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