Abir Ibn Rafiq
Perth,WA
Summary
Customer-focused assistant with experience at Nirala Holdings (NSW) and Wholesale Club Supermarket (Bangladesh). Demonstrated expertise in delivering exceptional customer service and managing POS systems. Proven ability to work independently and collaboratively within teams to achieve operational goals.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Nirala Holdings Ltd.
51 Haldon St, Lakemba, NSW
06.2025 - 07.2025
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Managed cash register transactions accurately and efficiently.
Retail Sales Associate
Wholesale Club Supermarket
Jamuna Future Park, Dhaka, Bangladesh
07.2024 - 03.2025
- Handled customer complaints in a professional manner.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Participated in team meetings and training sessions.
Cleaner
sheba.xyz
Dhaka, Bangladesh
09.2023 - 12.2023
- Washed windows both inside and outside of the facility.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Scrubbed walls to remove scuff marks or stains.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Education
BBA - Business Information Systems
Curtin University
Perth, WA01-2028
Some College (No Degree) - Business Studies
Notre Dame College,
Dhaka, BangladeshSkills
- Customer service
- Verbal communication
- Positive attitude
- Fluent in English
- Sales strategies
Reference
Ashrafuzzaman
- Director, Nirala Holdings, Lakemba NSW 2195
- Number: 0433576678
Timeline
Sales Assistant
Nirala Holdings Ltd.
06.2025 - 07.2025
Retail Sales Associate
Wholesale Club Supermarket
07.2024 - 03.2025
Cleaner
sheba.xyz
09.2023 - 12.2023
BBA - Business Information Systems
Curtin University
Some College (No Degree) - Business Studies
Notre Dame College,
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