Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abuk Ayuel

Bundoora,Australia

Summary

Current Biomedical student seeking sustainable part time employment. Worked in customer facing roles with proven record of boosting sales and customer loyalty. Resourceful and skillful working independently and in a team.

Overview

9
9
years of professional experience

Work History

Retail Assistant

The Reject Shop
10.2023 - 01.2024
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Maintained tidy and organized store environment to comply with cleanliness standards

Helpline Consultant

Mercer Australia
07.2021 - 04.2022
  • Provide great customer service and general advice to members about superannuation in the inbound call center
  • Build strong relationship with members and colleagues
  • Superannuation content specialist
  • Great conflict resolution skills by using the LEAP model
  • Great organisation skills and time management

Subcontracted Support Worker

Mabel
05.2021 - 07.2021
  • Find clients on platform and provide support work for disability and aged care
  • Household duties, cleaning, cooking, showering, grooming, looking after children

Crew Member

Taco Bell
11.2019 - 05.2020
  • Prepare and serve food

Crew Trainer

Mcdonald's
04.2015 - 03.2019
  • Train and induct trainees
  • Instruct and follow up on correct procedures
  • Follow diligently organisational standards
  • Handle customer complaints and inquiries
  • Provide customers with quick and accurate service
  • Handle and operate the cash register
  • Follow good work habits to ensure a safe work environment

Education

Bachelor of Biomedicine -

La Trobe University
Melbourne, VIC
12.2025

Diploma of Nursing -

RMIT University
Melbourne, VIC

VCE - Victoria Certificate of Education

Caroline Chisholm Catholic College
11.2018

Skills

  • Conflict Resolution
  • Content Specialist
  • Communicate Effectively
  • Sales
  • Rapport Builder
  • Time Management Capabilities
  • Cash Register Operation
  • Complex Problem-Solving

Languages

English
Dinka
Arabic

Timeline

Retail Assistant

The Reject Shop
10.2023 - 01.2024

Helpline Consultant

Mercer Australia
07.2021 - 04.2022

Subcontracted Support Worker

Mabel
05.2021 - 07.2021

Crew Member

Taco Bell
11.2019 - 05.2020

Crew Trainer

Mcdonald's
04.2015 - 03.2019

VCE - Victoria Certificate of Education

Caroline Chisholm Catholic College

Bachelor of Biomedicine -

La Trobe University

Diploma of Nursing -

RMIT University

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Abuk Ayuel