Abuk Ayuel
Bundoora,Australia
Summary
Current Biomedical student seeking sustainable part time employment. Worked in customer facing roles with proven record of boosting sales and customer loyalty. Resourceful and skillful working independently and in a team.
Overview
9
9
years of professional experience
Work History
Retail Assistant
The Reject Shop
10.2023 - 01.2024
- Used POS system to process sales, returns, online orders, and gift card activations
- Greeted customers, helped locate merchandise, and suggested suitable options
- Maintained tidy and organized store environment to comply with cleanliness standards
Helpline Consultant
Mercer Australia
07.2021 - 04.2022
- Provide great customer service and general advice to members about superannuation in the inbound call center
- Build strong relationship with members and colleagues
- Superannuation content specialist
- Great conflict resolution skills by using the LEAP model
- Great organisation skills and time management
Subcontracted Support Worker
Mabel
05.2021 - 07.2021
- Find clients on platform and provide support work for disability and aged care
- Household duties, cleaning, cooking, showering, grooming, looking after children
Crew Member
Taco Bell
11.2019 - 05.2020
- Prepare and serve food
Crew Trainer
Mcdonald's
04.2015 - 03.2019
- Train and induct trainees
- Instruct and follow up on correct procedures
- Follow diligently organisational standards
- Handle customer complaints and inquiries
- Provide customers with quick and accurate service
- Handle and operate the cash register
- Follow good work habits to ensure a safe work environment
Education
Bachelor of Biomedicine -
La Trobe University
Melbourne, VIC12.2025
Diploma of Nursing -
RMIT University
Melbourne, VICVCE - Victoria Certificate of Education
Caroline Chisholm Catholic College
11.2018
Skills
- Conflict Resolution
- Content Specialist
- Communicate Effectively
- Sales
- Rapport Builder
- Time Management Capabilities
- Cash Register Operation
- Complex Problem-Solving
Languages
English
Dinka
Arabic
Timeline
Retail Assistant
The Reject Shop
10.2023 - 01.2024
Helpline Consultant
Mercer Australia
07.2021 - 04.2022
Subcontracted Support Worker
Mabel
05.2021 - 07.2021
Crew Member
Taco Bell
11.2019 - 05.2020
Crew Trainer
Mcdonald's
04.2015 - 03.2019
VCE - Victoria Certificate of Education
Caroline Chisholm Catholic College
Bachelor of Biomedicine -
La Trobe University
Diploma of Nursing -
RMIT University
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