Summary
Overview
Work History
Education
Skills
Volunteer and community activities
Languages
Additional Information
Timeline
Generic

Elisa Zekirija

Melbourne

Summary

Results-driven young professional poised to transition seamlessly into a high performing organisation, leveraging a proven track record of exceptional customer service, sales expertise, and team collaboration. Meticulously skilled in handling customer inquiries and transactions, consistently enhancing customer satisfaction. Excited to apply transferable skills aligning with company goals and driving impactful outcomes. Eager to contribute a fresh perspective, strong interpersonal skills, and a commitment that supports the success of a high-performing organisation.

Overview

5
5
years of professional experience

Work History

Retail Assistant

JD Sports
05.2021 - Current
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Team Member

Fat Jaks
01.2021 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Floral Assistant

Highett Florist
02.2019 - 01.2021
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.

Education

Diploma of Justice -

Chisholm Institute

VCE (Victorian Certificate of Education) -

Mt Hira College
Melbourne

RSA Certificate

CFT International
2023

Skills

  • Predictive and Preventive Maintenance
  • Business Administration
  • Negotiation and Conflict Resolution
  • Google Docs
  • Scheduling and Coordinating
  • Conflict Resolution

Volunteer and community activities

Volunteer Soccer Coach at Go Girls Program  

JUNE 2021 — JUNE 2022

Demonstrated a commitment to empowering young girls through sports

Soccer Club Volunteer at Dandenong Thunder 

MARCH 2021 — SEPTEMBER 2022

Contributed to organizing community engagement events, fostering connections among players, families, and the local community

Languages

Albanian
Native or Bilingual
Turkish
Professional Working

Additional Information

Barb Rakib - Manager

Highett Florist

9553 5489

Özlem Onargan - Manager

Fat Jaks

0411 853 935

Jackson Field - Manager

JD sports

0449 590 073

Timeline

Retail Assistant

JD Sports
05.2021 - Current

Team Member

Fat Jaks
01.2021 - 12.2021

Floral Assistant

Highett Florist
02.2019 - 01.2021

Diploma of Justice -

Chisholm Institute

VCE (Victorian Certificate of Education) -

Mt Hira College

RSA Certificate

CFT International

Similar Profiles

CREATE PROFILE
Elisa Zekirija