Adam Neal

• Managed comprehensive customer support processes through collaborative efforts
• Oversaw recovery and resolution of outstanding debts, ensuring adherence to regulatory guidelines
• Provided leadership and coaching to a new of advisors, fostering positive morale
• Analyzed and presented data, facilitating informed decision-making
• Negotiated high-value liability claims with third-party insurers, achieving positive outcomes

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• Built and maintained relationships with clients to provide ongoing support.

• Evaluated team performance and provided training to maximize profitability across multiple stores
• Ensured consistency in operations and customer experience across stores.

• Managed day-to-day operations, including staff coordination, sales optimization, and customer relationship management
• Successfully increased sales and store profitability through strategic initiatives
• Maintained high standards of hygiene, health, and safety, while managing inventory and budgets effectively.

• Achieved consistent sales growth through effective management and customer engagement strategies
• Organized marketing events and maintained supplier relationships to enhance business operations
• Led a team to deliver exceptional service while ensuring compliance with quality and safety standards.

• Managed restaurant operations, including staff supervision, sales analysis, and customer satisfaction
• Implemented marketing plans and promotional activities to drive business growth
• Ensured quality control and maintained high standards of service and cleanliness.