Adam Shamayil
Greenfield Park
Summary
Enthusiastic and dependable individual with strong experience in customer service. Skilled in communication, leadership, conflict resolution, and multitasking in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Coach
McDonald's Prairiewood Food Court
12.2020 - Current
- Supervised and trained team members, ensuring consistent high standards.
- Operated grill, fryers, ovens, and cooking equipment following safety and hygiene procedures.
- Handled customer complaints and issues professionally, ensuring positive outcomes.
- Monitored stock levels and communicated shortages to management.
- Managed cash handling with accuracy while providing excellent customer service.
- Maintained a clean and safe workspace through regular cleaning procedures.
- Coordinated workflow during peak periods to maintain fast service.
- Ensured accurate and timely McDelivery (Uber Eats/Deliveroo) order preparation.
- Assisted with onboarding and mentoring new employees.
- Conducted temperature checks and followed strict food safety guidelines.
- Organised workstations to ensure smooth shift operations.
- Worked collaboratively with front-counter and kitchen teams to maintain efficiency.
Christmas Casual
Universal Store, Wetherill Park
10.2024 - 01.2025
- Provided exceptional customer service with personalised assistance.
- Maintained and replenished stock levels on the shop floor.
- Processed purchases, refunds, and exchanges through POS systems.
- Assisted with seasonal visual merchandising.
- Worked with the team to meet daily sales targets.
Education
Western Sydney University
Campbelltown11.2025
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St Narsai Assyrian Christian College
01.2024
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St Hurmizd Assyrian Primary School
01.2018
Skills
- Customer Service Excellence
- Effective Communication
- Operational Efficiency
- Multitasking
- Team Collaboration
- Reliability and Punctuality
Certification
- High School Certificate
- First Aid License
Languages
English
Assyrian
Timeline
Christmas Casual
Universal Store, Wetherill Park
10.2024 - 01.2025
Crew Coach
McDonald's Prairiewood Food Court
12.2020 - Current
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St Narsai Assyrian Christian College
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St Hurmizd Assyrian Primary School
Western Sydney University