Adam Srirak
Technical Advisor
Park Ridge,QLD
Summary
Detail-oriented technician with extensive experience in technical support, retail and customer service. Also an aspiring iOS developer who has a passion for bringing new ideas to life. Personally enjoy creating new apps and thinking outside the box. Pursuing a career that involves continuously pushing boundaries with the latest technologies
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Pick Packer
Labour Power
1 2021 - Current
- Utilized voice pick technology to increase order accuracy.
- Operated manual and electric pallet jacks to move merchandise.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Followed safety protocols and procedures to minimize workplace accidents.
Technician
Clifton
01.2019 - Current
- Completed setting up client room specifications with both technical and furnished workloads
- Supervised and guided new employees on client room specification tasks and responded quickly to questions, which improved their understanding of their job responsibilities.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Conducted tests of components and systems to evaluate performance and identify concerns.
Technical Advisor
Apple
09.2019 - 09.2020
- Tested new product and software offerings prior to release to assist in development and pre-preparation for future calls
- Took problem solving calls weekly to provide support to customers from all skill levels
- Trained and supported end-users with software, hardware and network standards and use processes.
Retail Sales Representative
Repco
08.2017 - 01.2019
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Restaurant Waiter
BurgerFuel
01.2016 - 12.2016
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items and recorded order information.
Education
Diploma in Software Engineering - Software Engineering
Tafe
Queensland 02.2022 - 11.2022
Skills
Mac and PC operating systems
undefinedTimeline
Diploma in Software Engineering - Software Engineering
Tafe
02.2022 - 11.2022
Technical Advisor
Apple
09.2019 - 09.2020
Technician
Clifton
01.2019 - Current
Retail Sales Representative
Repco
08.2017 - 01.2019
Restaurant Waiter
BurgerFuel
01.2016 - 12.2016
Pick Packer
Labour Power
1 2021 - Current
Similar Profiles
KELLY JOHANNA CALDERON MORAKELLY JOHANNA CALDERON MORA
Warehouse Worker at Labour PowerWarehouse Worker at Labour Power
Talei Sikiti RaboTalei Sikiti Rabo
Warehousing Logistics, Pick Packing at Labour Power AgencyWarehousing Logistics, Pick Packing at Labour Power Agency
FRANCES BENNETTSFRANCES BENNETTS
Meat, Poultry and Seafood Process Workers at Labour Power V.I.P. Pet FoodsMeat, Poultry and Seafood Process Workers at Labour Power V.I.P. Pet Foods