Summary
Overview
Work History
Education
Skills
Timeline
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Adela Cameron

Adela Cameron

Hay Point,QLD

Summary

I am 17 years of age and a year 12 executive leader at Sarina State High School. Within my executive team I always help to create a fun, enthusiastic and friendly environment. I believe that being genuine and passionate, along with professional and driven, is essential in many areas of work. I strive on being approachable, friendly and reliable. I have experience in customer service and in helping to achieve sales targets in high-end merchandise environments. I have also achieved a Certificate II in Business and I am currently working towards competency in an Advanced Diploma of Fashion Design, through the International Career Institute of NSW.

Overview

Work History

Floor Manager and Admin Director

Roots Collective Coffee House

Floor Manager:

  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Prioritise team wellbeing, delegate as needed, encourage efficiency and thoroughly train employees.

Admin Director:

  • Complete and approve employee timesheets, staff roster, weekly takings, pays and weekly express bank deposits.
  • Maintain constant contact with all staff, managers, project leaders (business owners), supplier representatives, school community (work experience training) and surrounding small business.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • In charge of all stock related tasks. Maintained stock areas by ensuring "stock team" is constantly updated with changes and keep up training. Held frequent meetings with City Supplier Representatives. Monitored COG's in relation to stock status.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Controlled costs to keep business operating within budget and increase profits. Worked closely with reducing COG's and maximising profit.

Floor Manager

Third Ground Coffee House
  • Managed team of 35 employees to maintain smooth-running operations of shop floor.
  • Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
  • Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Work Experience Deckhand and Skipper Assistant

Rivtow Marine


  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Used hand tools to complete tasks accurately and efficiently. Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
  • Inspected and maintained deck equipment and supplies.
  • Contributed to efficient operations by providing help with vessel maintenance and documentation.
  • Followed safety protocols and procedures to prevent accidents.

Shop Assistant

Mavis May Boutique
  • Cultivated a customer-focussed shopping environment by greeting and responding to all customers in a friendly manner
  • Followed merchandising guidelines to present visually appealing displays
  • Stocked and replenished merchandise according to store merchandising layouts.

Design Assistant

ASA Collections Australia
  • Responsible for creative design for prominent (project)
  • Researched and updated all required materials needed for tailor design with in the business
  • Performed initial client assessment and analysis to begin research process.

Retail

Myer
  • Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays
  • Successfully handled visual merchandising and worked to promote company vision
  • Greeted customers with a friendly and helpful attitude
  • Sought to always promote a calm, welcoming, and fun atmosphere.

Education

High School Diploma -

Sarina State High School
Sarina, QLD
2020

Skills

  • Verbal, Written and Technological Communication
  • Customer Service
  • Health and Safety
  • Scheduling and Planning
  • Inventory Management
  • Teamwork and Collaboration
  • Employee Coaching, mentoring and development
  • Goal Setting and Decision-Making
  • Problem Solving and Resolution
  • Managing Operations and Efficiency
  • Maintaining and updating systems or procedures
  • Performance Tracking and Evaluation

Timeline

Floor Manager and Admin Director

Roots Collective Coffee House

Floor Manager

Third Ground Coffee House

Work Experience Deckhand and Skipper Assistant

Rivtow Marine

Shop Assistant

Mavis May Boutique

Design Assistant

ASA Collections Australia

Retail

Myer

High School Diploma -

Sarina State High School
Adela Cameron