Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Work Experience
References
Timeline
Generic

Adelaide Trevaskis

Bruce, Canberra,ACT

Summary

Dynamic and empathetic professional with several years experience in customer service and Hospitality, honored across roles at Courabyra Wines and other esteemed venues. I excell in diverse roles, from kitchen duties to front-of-house operations, demonstrating adaptability and my proactive approach. Skilled in cash handling, a valuable team player that consistently contributes to workplace efficiency and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cafe Worker

Dare To Bite
Tumbarumba , NSW
11.2024 - 01.2025
  • Warmly greet visitors to promote great customer service and take their orders promptly.
  • Prepared drink orders, including coffees.
  • Restocked low items out front, including napkins, rolling cutlery, water jugs, take-away containers, cups, sugars, condiments, and drinks.
  • Assisted the cook with food prep, as well as preparing orders during lunch rushes.
  • Wiped down and cleared tables during service for new customers.
  • I washed up the dishes and put them away.
  • I ran food and drink orders to tables.
  • Performed opening and closing duties of the café.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • I took takeout orders on the phone.
  • Processed credit card and cash payments promptly.
  • Emptied bins during rush periods to ensure space.

Waitress/General Kitchen Worker

Courabyra Wines
Tumbarumba, NSW
12.2020 - 01.2025
  • I served food and beverages to customers.
  • I cleared tables and took orders.
  • Greeted customers and showed them to their table.
  • I set up all tables prior to the arrival of customers.
  • I helped prep food in the kitchen and set up for the beginning of the shift.
  • Communicated daily specials and answered questions about menu items.
  • Informed customers with dietary requirements of the components of the menu, assisted them in adjusting a meal to suit their needs, and ensured satisfaction was reached.
  • I processed payments accurately.
  • I assisted in serving behind the bar during busy periods.
  • I created desserts, charcuterie boards, and served food onto plates, delegating to the front staff which orders are being completed.
  • I cleaned and sanitised areas at the end of the shift, as well as washed and put away dishes during service.
  • I checked on tables during their stay, ensuring that each table was comfortable and complacent.
  • Communicated with other staff to ensure all where on the same page throughout the shift.

Babysitter

Families within the area
Tumbarumba, NSW
07.2023 - 12.2024
  • I helped children, aged between 3 and 10, get ready. For example, to get dressed, brush their teeth, I made their hair neat and tidy for school, as well as their uniforms. I kept them on track to ensure we were ready on time.
  • I made the children's beds in the mornings and cleaned up after them, putting their dirty clothes in the wash.
  • I made them breakfast that aligned with their allergies. Eg) Lactose-free, gluten-free, and a nut allergy.
  • Ensured they followed their asthma plan, I assisted them in taking their puffers correctly in the mornings.
  • Responsibly supervised the children and cared for them while the parents were at work.
  • I arrived for early morning shifts from 5 a.m. due to the parents' shift work.
  • Administering the appropriate medication to the children when directed by the parent.
  • Set boundaries for behaviors to ensure a good relationship with the children, while also letting them play games and using a sticker chart as a reward for good behavior.
  • Stopped arguments and disagreements between the siblings, splitting them up.
  • I drove them to school, ensuring they arrived safely.

Customer Service Cashier

IGA
Tumbarumba, NSW
08.2022 - 12.2023
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Handled and counted money responsibly.
  • Greeted customers and provided a friendly customer service while scanning their items and packing their bags promptly.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans, wiping down surfaces, and placing trolleys and baskets in the correct place.
  • Put special tickets on the correct items across the store.
  • Restocked the drink fridge, as well as the shelves, during slow periods.
  • I rotated the items on the shelves and brought forward the items.
  • Assisted staff in other areas of the store by giving an extra pair of hands when falling behind schedule. eg) dairy/frozen and grocery.

Bakery Clerk

Tumbarumba Bakery
Tumbarumba, NSW
06.2019 - 12.2020
  • Accurately operated the cash register to process customer orders efficiently.
  • Arranged the goods in the front cabinet to make them more appealing.
  • Restocked equipment and drink fridge.
  • Performed closing duties of the bakery accurately and efficiently.
  • Prepared sandwiches and cut loaves of bread for sale.
  • Accurately and responsibly worked the till with both card and cash payments for products.
  • Cleaned and cleared tables for new customers.
  • Washed-up dishes.
  • Restocked and organised products in the cool rooms.
  • Provided friendly customer service to all customers and packaged bakery items.
  • Answered questions about the contents of items and costs.
  • Delivered loaves of bread and other products to the local supermarket.

Education

High School Diploma -

Tumbarumba High School
Tumbarumba, NSW
09-2024

Associate of Applied Science -

NSW TAFE
Online
11-2024

Provide Responsible Service of Alcohol -

Riverina Community College
Wagga Wagga, NSW
11-2024

Skills

  • Customer service
  • Communication
  • Hardworking
  • Attention to detail
  • Teamwork
  • Initiative
  • Problem solving
  • Empathy
  • Responsible
  • Proactive
  • Adaptable

Accomplishments

  • Young Sports Person of 2024 (Snowy Valleys Council).
  • 2024 Vice Captain of Tumbarumba High School.
  • Was selected for the under 18s representative Brumbies Country Rugby Union Side 2 years in a row.
  • 2024 Dux of Tumbarumba High School.
  • 97% school attendance in 2024.
  • Achieved the 1st rank for my year 12 Subjects including: PDHPE, Standard Mathematics, Advanced English, Community and Family Studies, and Biology.
  • 2024 ADF Long Tan Youth Leadership and Teamwork award.

Certification

  • RSA
  • Drivers License
  • Certificate III in Allied Health Assistance
  • First Aid Certificate
  • Food Handlers

Affiliations

  • I love to play sports especially rugby union
  • I got to the gym regularly
  • Spending time with my friends, family and partner.
  • Reading
  • Marking calves and sheep, riding horses as I grew up on a farm.

Work Experience

  • I did 40 hours of work experience with Grow With Me Speech Pathology in Wagga Wagga. As well as 40 hours of work experience with HealthKlinix in Tumut. This was due to a requirement to pass my TAFE course - Certificate III in Allied Health Assistance.

References

Courabyra Wines - Cathy Garin 

  • Ph: 0429482462

Dare To Bite - Hillary Pearce

  • Ph: 0407004765

Careers Advisor at Tumbarumba High School - Rebecca Pholi

  • Ph: 0459450591

Year 12 Mentor at Tumbarumba High School - Daragh McCallum 

  • Ph: 0427180972

Timeline

Cafe Worker

Dare To Bite
11.2024 - 01.2025

Babysitter

Families within the area
07.2023 - 12.2024

Customer Service Cashier

IGA
08.2022 - 12.2023

Waitress/General Kitchen Worker

Courabyra Wines
12.2020 - 01.2025

Bakery Clerk

Tumbarumba Bakery
06.2019 - 12.2020

High School Diploma -

Tumbarumba High School

Associate of Applied Science -

NSW TAFE

Provide Responsible Service of Alcohol -

Riverina Community College

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Adelaide Trevaskis