Ava McNeilly

• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Produced food and drink products adhering to company quality and quantity standards.
• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Supported fellow team members in achieving a smooth workflow during peak hours.
• Documented customer orders and conveyed special requests to kitchen staff.
• Brewed coffee and tea and changed out drink station syrups.
• Backed up servers by setting up trays and completing some food deliveries.

• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
• Produced food and drink products adhering to company quality and quantity standards.
• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Supported fellow team members in achieving a smooth workflow during peak hours.
• Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
• Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
• Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.

Customer Service Hospitality

• Provided excellent customer service, consistently receiving positive feedback from customers.