Friendly and reliable skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Crown Melbourne
Melbourne, VIC
Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
Maintained clean and organized dining areas for an enjoyable guest experience.
Assisted in menu development, resulting in increased sales and positive feedback from customers.
Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Human Resources Assistant
Urumqi Water Industry Investment And Development
Urumqi, Xinjiang, CHINA
Improved employee satisfaction by developing and implementing new HR policies and procedures.
Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Administrative Assistant
Burwood Neighborhood House(work Placement)
Burwood, VIC
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Statistics daily receipt and invoice.
write a check
Grand Lafayette
Store Manager, Barista, Waitress
Melbourne, VIC
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
stock ordering and cost contronl
customer service
Administrative Assistant
Dabancheng CITY Council, Urumqi, Xinjiang
Urimqi, XINJIANG
01.2014 - 06.2017
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Developed and updated spreadsheets and databases to track, analyze, and report on performance.