Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Nadun Moremada

Mildura,VIC

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Food and Beverage Team Leader Food and Beverage AttendantRestaurants and Bar Manager Food and Beverage Attendant

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-Site
Location: Mildura, VIC, AU
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave

Summary

Dynamic Food and Beverage Team Leader with a proven track record at Novotel Hotel Melbourne, excelling in guest services and inventory management. Recognized for enhancing customer satisfaction through effective complaint resolution and innovative menu development. Adept at fostering teamwork and maintaining high sanitation standards, ensuring a seamless dining experience.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Quality Grand Hotel
  • Facilitated collaboration with kitchen staff to guarantee timely food delivery and adherence to quality standards.
  • Facilitated training sessions for new employees on service protocols and safety procedures.
  • Managed guest inquiries and resolved complaints to enhance overall satisfaction.
  • Oversaw inventory management by monitoring supply levels and executing timely orders.
  • Ensured cleanliness and organization of restaurant to uphold hygiene and health standards.
  • Executed thorough cleaning and sanitization of tables and chairs to uphold hygiene standards.
  • Facilitated guest greetings and seating arrangements to ensure a welcoming atmosphere.
  • Ensured cleanliness and organization of dining areas to enhance guest satisfaction.
  • Cultivated strong relationships with regular customers to enhance loyalty and drive repeat business.
  • Provided exceptional service in high-pressure situations while upholding professionalism standards.
  • Facilitated beverage service by preparing and presenting hot and cold drinks to enhance customer dining experience.
  • Executed cash transaction processes with precision, ensuring accountability and integrity in financial reporting.
  • Partnered with food and beverage attendants to ensure efficient and high-quality service delivery.
  • Addressed customer complaints with urgency and professionalism, transforming negative experiences into positive outcomes.
  • Addressed customer inquiries and resolved complaints to enhance trust and satisfaction.
  • Facilitated team success through cross-training in multiple roles, enhancing collaboration and flexibility.
  • Ensured strict compliance with food safety guidelines to uphold a safe and sanitary working environment.
  • Oversaw inventory management of cups, lids, straws, and condiments during shifts.
  • Facilitated communication between kitchen staff and waitstaff to ensure accurate and timely order processing.
  • Facilitated training sessions for new staff on company policies and procedures.
  • Delivered comprehensive information on menu items, specials, and promotions to enhance guest experience.
  • Facilitated collaboration among team members to ensure seamless event execution during peak periods, including holidays and special events.
  • Facilitated training for new team members by sharing knowledge and best practices to uphold service excellence.
  • Facilitated setup and breakdown of events, banquets, and parties to ensure seamless logistics execution.
  • Facilitated collaboration with kitchen staff to ensure timely order delivery and enhance guest dining experiences.
  • Enhanced overall kitchen efficiency by managing critical tasks during peak hours and staff shortages.
  • Optimized beverage preparation processes to enhance service efficiency and elevate customer satisfaction.
  • Delivered precise allergen information to guests, prioritizing safety and well-being during dining experiences.
  • Spearheaded menu development initiatives, driving increased sales and enhancing customer satisfaction.
  • Executed regular quality inspections on food and beverage items to ensure adherence to service excellence standards.
  • Established and enforced new cleaning protocols to enhance hygiene standards in dining and kitchen areas.

Food and Beverage Team Leader

Novetel Hotel Melbourne
Melbourne, VIC
10.2024 - 04.2025
  • Led daily operations to ensure exceptional guest service standards in food and beverage department
  • Trained and mentored staff on menu knowledge and customer service best practices
  • Coordinated inventory management to minimize waste and optimize stock levels
  • Implemented efficient workflow processes to enhance team productivity during peak hours
  • Developed and upheld hygiene and safety protocols in compliance with industry regulations
  • Collaborated with kitchen team to create innovative menu specials that enhanced guest satisfaction
  • Analyzed customer feedback to drive improvements in service quality and operational efficiency
  • Oversaw scheduling and task delegation to ensure adequate coverage during busy periods
  • Developed a positive work environment by fostering open communication and teamwork among staff members.
  • Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Improved customer satisfaction by implementing efficient food and beverage service strategies.
  • Streamlined inventory management with efficient ordering and storage procedures.
  • Established strong vendor relationships for optimal product quality and pricing negotiations.
  • Monitored financial performance indicators to identify areas for improvement or potential growth opportunities in the business strategy.
  • Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
  • Coordinated special events, catering services, and private parties to generate additional revenue streams.
  • Ensured food safety compliance by regularly conducting inspections and adhering to strict sanitation guidelines.
  • Managed daily operations, including scheduling, budgeting, and employee evaluations for continuous improvement.
  • Enhanced team productivity by providing consistent training and development opportunities.
  • Collaborated with kitchen staff to develop seasonal menus that showcased local ingredients while maintaining costeffectiveness.
  • Implemented innovative marketing strategies to attract new customers and increase brand awareness in the community.
  • Led the implementation of new restaurant technologies to optimize workflow efficiency and guest experience.
  • Conducted regular competitor analysis research to stay informed about industry trends-this helped to adjust the restaurant''s offerings and maintain a competitive edge.
  • Maintained detailed records of all transactions, inventory levels, labor costs, sales data for accurate reporting purposes.
  • Optimized dining room layout to maximize seating capacity while maintaining a comfortable atmosphere conducive to positive guest experiences.
  • Created eye-catching visual displays for merchandising purposes, boosting impulse sales of featured products.
  • Increased sales through effective menu planning, pricing decisions, and promotional activities.
  • Resolved customer complaints involving food or beverage quality and service.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Maintained highest standards for beverage quality and service.
  • Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.

Food and Beverage Attendant

Princess Cruises
Brisbane, QLD
06.2023 - 02.2024
  • Delivered exceptional customer service to enhance guest dining experiences.
  • Assisted in menu preparation and ensured accurate food presentation standards.
  • Managed inventory levels and conducted regular stock checks to maintain supplies.
  • Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
  • Maintained cleanliness and organization of dining areas for optimal guest satisfaction.
  • Trained new team members on service protocols and restaurant policies.
  • Handled cash transactions and processed payments efficiently at point of sale systems.
  • Improved efficiency by coordinating with kitchen staff on order timing and special requests.
  • Resolved guest complaints promptly to uphold hotel reputation for quality service.
  • Increased sales of daily specials by effectively communicating options and recommendations to guests.
  • Developed customer feedback system, leading to notable improvements in service and menu offerings.
  • Improved customer satisfaction by quickly addressing and resolving any complaints or concerns.

Restaurants and Bar Manager

Club Hotel Dolphin
SriLanka
09.2021 - 06.2023

Education

No Degree - Hospitality

Hotel School
SriLanka

Skills

Adaptability under pressure

Reliability and punctuality

Food safety

Kitchen support

Food preparation

Guest services

Dining room organization

Order accuracy

Inventory

Phone orders

Menu expertise

Beverage preparation

Ingredient preparation

Cross-training capabilities

Allergy awareness

Food presentation

Buffet maintenance

Staff leadership

Sanitation standards

Order management

Portion control

Table setting proficiency

Menu development

Staff supervision

Food production

Inventory management

Upselling strategies

Portioning

Display building

Sanitizing

Reception service

Wine history

Space set up

BOH

Meal service set up

Meal prep

Teamwork and collaboration

Customer service

Problem-solving

Attention to detail

Time management

Safe food handling

Clear communication

Cash register operation

Flexible schedule

Multitasking

Multitasking Abilities

Food running

Guest service

Cleaning

Safety awareness

Customer relations

Kitchen communication

POS system operation

Performance improvement

Payment processing

Conflict resolution

Table setting

Team building

Decision-making

Menu memorization

Table clearing

Relationship building

Computer skills

Beverage making and delivery

Active listening

Complaint handling

Cross-selling and upselling

Menu recommendations

Table setup

Team leadership

Service bar restocking

Kitchen operations

Quality assurance

Excellent communication

Employee training

Wine Knowledge

Organizational skills

Wait staff support

Quality control

Language fluency

Ordering procedures

Task prioritization

Table bussing

Garnishing

Timely food delivery

Place settings

Food processing

Cafeteria equipment operations

Table layout

Beer keg replacement

Supply restocking

Analytical thinking

Interpersonal communication

Catering experience

Teamwork

Problem-solving abilities

Cleaning and sanitizing

Certification

Hotel school

First Aid

Languages

German
Professional Working
English
Professional Working

Timeline

Food and Beverage Team Leader

Novetel Hotel Melbourne
10.2024 - 04.2025

Food and Beverage Attendant

Princess Cruises
06.2023 - 02.2024

Restaurants and Bar Manager

Club Hotel Dolphin
09.2021 - 06.2023

Food and Beverage Attendant

Quality Grand Hotel

No Degree - Hospitality

Hotel School

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Nadun Moremada