ADITYA SAINI
Mernda,VIC
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Room Attendant
AHS Hospitality
Melbourne, VIC
08.2025 - Current
- Cleaned and sanitized guest rooms, ensuring adherence to health and safety standards.
- Restocked linens and supplies to maintain inventory levels for efficient room turnover.
- Responded promptly to guest requests, enhancing overall satisfaction and experience.
- Inspected rooms for maintenance issues, reporting them to management for timely resolution.
- Utilized cleaning equipment and chemicals safely, following proper handling guidelines.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained high levels of cleanliness, regularly vacuumed floors, dusted furniture, and cleaned windows.
Customer Service Representative
Brijwasi Indian Grocery and Cafe
Melbourne, VIC
06.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns using company-specific software, ensuring accuracy and efficiency.
- Assisted in training new team members on customer service protocols and systems.
- Maintained knowledge of product offerings to provide accurate information to customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered prompt service to prioritize customer needs.
Receptionist
INDIA
07.2024 - 02.2025
- Managed front desk operations, greeting visitors and directing them to appropriate departments.
- Handled multi-line phone system, routing calls efficiently to ensure timely communication.
- Maintained appointment schedules, coordinating meetings and managing calendar conflicts.
- Assisted with clerical duties, including data entry and document preparation for office staff.
Crew Member
Burger King
India
04.2023 - 02.2024
- Prepared and assembled food orders quickly to meet customer demands.
- Maintained cleanliness and organization of workstations following safety protocols.
- Provided friendly customer service, addressing inquiries and resolving issues efficiently.
- Operated kitchen equipment safely, ensuring adherence to operational standards.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
BBA - Accounting
Kurukshetra University
05-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Room Attendant
AHS Hospitality
08.2025 - Current
Customer Service Representative
Brijwasi Indian Grocery and Cafe
06.2025 - Current
Receptionist
07.2024 - 02.2025
Crew Member
Burger King
04.2023 - 02.2024
BBA - Accounting
Kurukshetra University