Adrian Cooper
Coomera,QLD
Summary
I am a 24-year-old student who is also a dynamic and results-driven professional with experience at Queensland Corrective Services. Excelling in conflict resolution and strategic planning with a proven ability to maintain safety and security while fostering the rehabilitation of problem individuals. Skilled in behavioral management and quick to adapt and learn while also ensuring effective communication and problem-solving in high-pressure environments within a team focused environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Custodial Correctional Officer
Queensland Corrective Services
Brisbane, QLD
01.2023 - Current
- Managed conflict resolution between prisoners in a professional manner.
- Developed strategies for the day to day operation of my managed area of prisoners.
- Interviewed prisoners regarding issues such as medical needs or disciplinary problems.
- Provided guidance and support to other correctional officers as needed.
- Performed regular patrols of assigned areas to maintain order and safety.
- Conducted cell inspections to identify any potential security risks or hazardous conditions.
- Responded quickly and appropriately to emergency situations as they arose.
- Interacted with prisoners in a respectful manner while enforcing rules firmly but fairly.
- Assisted Prisoners in aspects regarding rehabilitation courses, parole requirements and in challenging poor behaviour.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Amusement Ride Operator
Village Roadshow ThemeParks
Gold Coast, QLD
10.2021 - 12.2022
- Interacted with guests in a friendly manner while providing directions or assistance as required.
- Monitored guests while they were riding to ensure their safety at all times.
- Greeted customers and assisted them with ride safety rules.
- Performed pre-ride inspections, including visual and auditory checks.
- Reported any suspicious activity or potential hazards immediately to management team.
- Assisted with crowd control during peak periods of attendance.
- Provided customer service by answering questions about rides and attractions.
- Inspected all harnesses and safety restraints for wear and tear prior to use.
- Ensured the rides were in proper working order before allowing passengers to board.
- Adhered to company policies regarding guest behavior, safety regulations.
Education
Bachelor of Criminology And Criminal Justice - Criminology And Criminal Justice
Griffith University
QLD07-2021
Bachelor of Education - Education - History And Legal Studies
University of Queensland
Brisbane, QLDSkills
- Conflict resolution
- Communication skills
- Problem solving
- Time management
- De-escalation techniques
- Behavioral management
- Observation techniques
- Strategic planning and organization
- Quick Learner, once shown can do
Certification
- Certificate 3 in Correctional Practice
Timeline
Custodial Correctional Officer
Queensland Corrective Services
01.2023 - Current
Amusement Ride Operator
Village Roadshow ThemeParks
10.2021 - 12.2022
Bachelor of Criminology And Criminal Justice - Criminology And Criminal Justice
Griffith University
Bachelor of Education - Education - History And Legal Studies
University of Queensland
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