Adriana Lambrou
Hughesdale,VIC
Summary
Experienced professional with strong sales, service, and interpersonal skills, providing exceptional customer support and creating a welcoming environment. Committed to meeting customer needs and thriving in new challenges. Possesses a strong work ethic, adaptability, and the ability to quickly acquire new skills. Works effectively both independently and as part of a team.
Overview
7
7
years of professional experience
Work History
Beauty Therapist
Brazilian Butterfly
07.2024 - Current
- Performed a variety of beauty treatments, including spray tanning, waxing services and lash and brow tinting for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation as well as being able to adapt to each clients needs.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Enhanced client relationships through excellent customer service and effective communication skills.
Restaurant Team Member
La Familia
01.2023 - 04.2023
- Handing food to customers
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
- taking customers orders
Crew Member
MCDONALDS
01.2018 - 01.2023
- Clean mess
- Assembling orders
- Good understanding of OHS procedures
- Dealing with different customers.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
General Laborer
BLUESTAR LOGISTICS
01.2021 - 01.2022
- Picking orders
- Labelling
- Working as a team
- Taking initiative
- Using RF scanners/paper
- Sharing of knowledge to other staff members
- Verifying incoming stock according to purchase orders
- Using handheld devices and computers
- Wrapping orders.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Education
Completed seniors Vcal 2021 -
Epping Secondary College
Epping, VIC01.2021
Completed Certificate III in Beauty Services -
Victoria University
Flinders, VIC01.2020
Skills
- Time management
- Problem solving
- Trustworthiness
- Communication
- Service
- Leadership
- Customer interaction
- Strong teamwork
- Cleaning and sanitizing
- Taking Orders
References
Mikayla G 0420205842, store manager Mcdonalds
Timeline
Beauty Therapist
Brazilian Butterfly
07.2024 - Current
Restaurant Team Member
La Familia
01.2023 - 04.2023
General Laborer
BLUESTAR LOGISTICS
01.2021 - 01.2022
Crew Member
MCDONALDS
01.2018 - 01.2023
Completed seniors Vcal 2021 -
Epping Secondary College
Completed Certificate III in Beauty Services -
Victoria University
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