Aeryl Campo
Birkdale
Summary
Dynamic professional with extensive experience in the food service industry, recognized for delivering exceptional customer service and optimizing workflows. Committed to maintaining high food safety standards and fostering team synergy to enhance operational efficiency.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Head Barista and Front of House
Crusoe Cafe
Cleveland
06.2018 - 11.2025
- Delivered friendly customer service, fostering customer relationships that encouraged repeat business.
- Prepared coffee and food efficiently, upholding quality standards during peak service periods.
- Maintained high food safety, cleanliness and hygiene standards in accordance with regulations.
- Monitored stock levels and managed inventory to ensure product availability.
- Performed cash handling duties such as taking payments from customers using POS systems accurately.
- Supported team members to ensure smooth daily operations
Host and Reception
MiniBounce
Carindale
06.2021 - 10.2021
- Managed reception duties including check-ins, bookings and payments
- Addressed parent and guardian questions and concerns with professionalism and clarity
- Collaborated with team members to streamline daily operations and enhance customer experiences
- Supervised and engaged children during play sessions, ensuring a safe and enjoyable environment
- Monitored play areas, identified potential hazards and enforced safety rules calmly and effectively
Education
High School Diploma -
Brisbane Bayside State College
01-2021
Crime and Justice Studies
Unity College
Certificate IV11-2021
Skills
- Espresso efficiency
- POS and Cash management
- Workflow Optimization
- Inventory management
- Food safety
- Attention to detail
- Team Leadership
- Customer service
Certification
Responsible Service of Alcohol - Completed 2025
Timeline
Host and Reception
MiniBounce
06.2021 - 10.2021
Head Barista and Front of House
Crusoe Cafe
06.2018 - 11.2025
High School Diploma -
Brisbane Bayside State College
Crime and Justice Studies
Unity College