Summary
Overview
Work History
Education
Skills
Timeline
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Harry Ashbrooke

Melbourne

Summary

Dynamic barista with a proven track record, excelling in espresso machine operation and delivering exceptional customer service. Developed strong customer service and communication skills in high-energy environments. Gained expertise in managing customer interactions and ensuring satisfaction. Looking for part time/casual work to transition into new field to leverage these transferrable skills.

Overview

4
4
years of professional experience

Work History

Front of House Barista

Outer Circle Social Club
04.2024 - Current
  • Operated espresso machines and grinders to ensure consistent beverage quality.
  • Collaborated with team members to optimize service flow during peak hours.
  • Supported back-of-house staff as needed, exemplifying strong teamwork capabilities within the workplace setting.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
  • Established rapport with customers through engaging conversations while maintaining professionalism during busy periods.

Lead Barista

Chimmy's Bakery
09.2024 - 08.2025
  • Prepared high-quality espresso beverages using precision techniques and equipment.
  • Maintained cleanliness and organization of workstations to ensure efficient workflow.
  • Assisted customers with menu selections, providing recommendations based on preferences.
  • Monitored inventory levels and reported shortages to management for timely replenishment.
  • Adapted quickly to fast-paced environment, ensuring prompt service during peak hours.
  • Collaborated with team members to create a positive and welcoming atmosphere for patrons.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.

Retail Worker

RM Williams
02.2022 - 10.2024
  • Assisted customers with product selections, enhancing overall shopping experience.
  • Maintained merchandise displays, ensuring products were organized and visually appealing.
  • Collaborated with team members to meet sales goals and improve customer service standards.

Education

Bachelor of Science - Psychology

LaTrobe University
Bundoora, VIC
11-2027

High School Diploma -

Thornbury High School
Thornbury, VIC
11-2020

Skills

  • Cleanliness and hygiene
  • Espresso machine operation
  • Food safety compliance
  • Barista equipment maintenance
  • Order taking efficiency
  • Latte art proficiency
  • Friendly and outgoing
  • Clear communication
  • Exceptional customer service
  • Team collaboration
  • Active listener

Timeline

Lead Barista

Chimmy's Bakery
09.2024 - 08.2025

Front of House Barista

Outer Circle Social Club
04.2024 - Current

Retail Worker

RM Williams
02.2022 - 10.2024

Bachelor of Science - Psychology

LaTrobe University

High School Diploma -

Thornbury High School

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Harry Ashbrooke