Summary
Work History
Education
Skills
Timeline
Hi, I’m

Afsana Begum

Lakemba,NSW

Summary

I am a Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Work History

Le Hawksberry
Punchbowl, NSW

Customer Service Cashier
07.2022 - Current

Job overview

  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.

RASHAYS Casual Dining - Punchbowl
Punchbowl, NSW

Customer Service Assistant
07.2022 - Current

Job overview

  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

University of Wollongong
Sydney, NSW

MBA from Masters of Professional Accounting

Skills

  • Computer Skills
  • Microsoft Office
  • Teamwork and Collaboration

Timeline

Customer Service Cashier

Le Hawksberry
07.2022 - Current

Customer Service Assistant

RASHAYS Casual Dining - Punchbowl
07.2022 - Current

University of Wollongong

MBA from Masters of Professional Accounting
Afsana Begum