Agapi Papadakis
Melbourne
Summary
Dedicated and organized professional with a strong background in dental assistance, customer service and time management developed through hands-on experience as a stay at home parent. Ability to handle multitasking in hight-pressure environments, providing compassionate care and delivering exceptional customer support. Fluent in Greek and ready to bring a blend of clinical knowledge, customer focus service and adaptability to a dynamic team environment.
Overview
22
22
years of professional experience
Work History
Administration / Nurse Assistant
Dr George Papadopoulos – Dental Surgery
09.2009 - 10.2022
- Chairside Assistance
- Ability to accurately set up for a variety of dental procedures
- Knowledge of dental procedures
- Patient communication and care
- Cleaning and maintenance of surgery and equipment
- Infection Control
- Welcoming patients, answering all phone enquiries.
- Appointment scheduling for patient and dentist.
- Processing & managing patient accounts
- Eftpos & Hicaps
- Medicare (child dental scheme)
- Department of Veterans Affairs
- Victorian emergence/ general/ denture scheme vouchers
- Multitask
- Above and beyond for patients
- Do my best in every situation
- Fluent in Greek
Delicatessen Assistant
IGA Yarraville - Deli
05.2016 - 08.2022
- Responsible for providing a high quality service ensuring satisfaction of all customers is maintained
- Training staff to provide an energetic and positive approach to customer needs whilst maintaining a prompt and professional service
- Responsible for organising nightly duties for Team
- Responsible for upholding Roster
- Responsible for ordering stock
- Confident use of slicer
- Food preperation
- Food safty / temperture log
- Product knowlage
- Team collaboration and communication
Promotions Assistant
Mamacas Mediterranean Kitchen
05.2010 - 06.2013
- Responsible for providing high quality service
- Approachable and have a sociable personality
- Work well under pressure and in a team environment
- Creating a successful working environment which lead to increase of clients
- Promotions of Services
- Working in a fast pace environment
General Admin
John Mullen & Partners Engineering (JMP)
08.2008 - 08.2009
- Data entry e.g
- Monthly expenses, project related data, filing data, invoice entries
- General report typing for engineers (project related) e.g
- Memorandums, reports, confirmation letters
- Emailing; sending clients request’s (daily process)
- General filing
- Personalized service of private and confidential documents to clients
- Completed a one day course in Microsoft Word 2008 L1
Assistant Manager
Subway Yarraville
07.2006 - 08.2008
- Responsible for opening the store
- Coordinate and manage staff
- Monitoring fridges within Health industry Requirements
- Managing all stock deliveries and organising daily produce requirements
- Responsible for assisting other staff with different task/requirements
- Keeping count of the money flow throughout the day
- Responsible for making phone orders to different suppliers and placing the invoices in the computer whilst staying within budget
- End of each shift doing a count of sales/products that have been sold throughout the day
Barista / Waitress
La Café/Deli
11.2004 - 06.2006
- Responsible for customer bookings and seating arrangements
- In charge of keeping records of profits
- Responsible for maintaining money transactions made by food and beverage sales
- Ensuring customer needs were met with a continuous professional approach
Deli Assistant
IGA Yarraville - Deli
08.2000 - 05.2003
- Developed an understanding of customer needs whilst providing a high level of customer service
- Responsible for ensuring satisfaction of customer needs
Education
Victorian Certificate of Education -
Williamstown High School
Williamstown, Vic01.2004
Skills
- Positive Attitude
- Multitasking
- Adaptability
- Time Management
- Communication Skills
- Attention to Detail
- Patience and Emotional Intelligence
- Patient Care
- Privacy and confidentiality
- Infection Control
Timeline
Delicatessen Assistant
IGA Yarraville - Deli
05.2016 - 08.2022
Promotions Assistant
Mamacas Mediterranean Kitchen
05.2010 - 06.2013
Administration / Nurse Assistant
Dr George Papadopoulos – Dental Surgery
09.2009 - 10.2022
General Admin
John Mullen & Partners Engineering (JMP)
08.2008 - 08.2009
Assistant Manager
Subway Yarraville
07.2006 - 08.2008
Barista / Waitress
La Café/Deli
11.2004 - 06.2006
Deli Assistant
IGA Yarraville - Deli
08.2000 - 05.2003
Victorian Certificate of Education -
Williamstown High School
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