Aglaia Papageorgiou
Doncaster East,VIC
Summary
Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading efficient attainment of objectives and striving for ongoing continual improvement.
Possessing strong communication and project management abilities. Diverse credentials in both private and public industry sectors. Presents advanced writing, strategic planning and corporate communications skills. Committed to supporting company's initiatives and programs.
Overview
24
24
years of professional experience
Work History
Customer Logistics Manager - Secondment
ALB - Asahi Beverages
04.2023 - 07.2023
- Fostering a robust partnership with Tier 1 customers - Coles & KFC by actively identifying and driving customer service improvements through review, reporting and root cause analysis of service failures
- Co-leading improvements/enhancements of current Customer Supply Chain operating model project
- Drive the collaborative planning relationships between internal stakeholders & customers
- Drive event planning process eg. NPD / peak planning execution with internal/external stakeholders
- Provide team leadership of VRPs and promote culture that focuses on providing service excellence.
Demand & Supply Integration Manager - Secondment
ALB - Asahi Beverages
09.2022 - 02.2023
- Management/resetting of the S&OP process for the ALB business sector
- Reset the S&OP weekly rhythms that identified critical discussion points
- Developed reporting suites for weekly rhythms such as new Availability reporting for ALB
- Responsible for collating & management of supply issues between key supply chain partners
- Key contact for commercial teams regarding supply / availability issues
President - Committee of Management
Deep Creek Preschool Assoc Inc
01.2019 - 12.2021
- Leading Committee of Management to ensure smooth and effective running Preschool/Association
- Leading Committee of Management team of 11 Members and hired and managed 5 staff
- Developed and implemented new strategies and policies in collaboration with executive members to establish and achieve long-term business objectives, providing company with strong and sustainable organisational leadership
- Key Achievements: New Vision & Mission Statement, Strategic Plan including SWOT/PESTLE Analysis and an annual Work Plan to achieve goals
- Introduction of One-one meetings with staff, improved governance and financial management and introduction of a marketing/advertising strategy
- Act as official spokesperson for Association, supporting committee members in their roles and chair meetings of Committee.
Replenisher
COLES Support Centre
07.2011 - 08.2015
- Taken lead role in supplier collaboration with Bonds which in turn improved their service levels from 83% to 94% via shared forecasting and detailed discussion of promotions
- Jointly planned and executed first promotional End Location Bonds event, which achieved 3.6Mil sales, best ever result in Apparel at that time
- Team Lead in new Superstore opening of Craigieburn with contribution of achieving 99.37% availability from 98.5% target via set up of daily availability reports, visiting store weekly prior to opening to address stock accuracy and weight
- Reduced Baby wear "stuck stock" from $1Mil to Nil.
Joint Owner / Manager
BOLIS Nominees Pty Ltd (Womens/Menswear Boutiques)
01.2004 - 04.2011
- Designed and developed unique BOLIS retail store concept
- Managed all sourcing and buying for both stores on seasonal basis and established strong supplier relationships with international and local labels
- Exceeded store sales targets and achieved 50% growth within first two years
- Oversaw business budget planning and administration, purchasing &marketing
- Achieved first class customer service and relationships with clientele through expertise in styling and creating outfits for customers
Victorian Sales Manager
BUSCH Australia Pty Ltd (Vacuum Pumps)
01.2006 - 01.2007
- Recruited, trained and managed 8 sales & service staff exceeding sales targets by 15%
- Management of all revenues, sales targets & sales business strategies; Management of Busch Australia's biggest key accounts including Cryovac & TNA
- Prepared and managed sales and expenditure budgets in excess of $4.5Mil turnover annually
Operations Manager
BUSCH Australia Pty Ltd (Vacuum Pumps)
01.2000 - 12.2005
- Purchasing/Negotiation Officer of AUS/NZ supply of products from Germany HQ; Inventory Control Manager; 2IC to Managing Director
- Improved quality processes for increased efficiency and effectiveness, managed internal audits and participated in external quality audits. Was successful in managing/receiving ISO 9001:2001 accreditation for the company for first time without assistance of external contractors for 2005/2006.
- Established and developed rigorous pricing strategy for international supply contracts and delivery terms for Busch Australia resulting in min of 10% off price reductions
- Introduced JIT purchasing on all importing & logistics of vacuum pumps via sea and air freight from Europe, reducing warehouse costs by 15%
- Introduced and set-up automated central warehouse system from previous manual based system seeing improvements in stock min/max levels accuracy and reduction in wastage
- Developed and implemented Australia-wide After Sales Service strategy and processes to achieve uniformity across all facets of service business which included: branding, documentation and new procedures to enable consistent and improved customer experience.
Education
Bachelor of Engineering - Civil & Computing
Monash University
Caulfield, VICSkills
- Stakeholder Engagement/Communication
- Internal and External Communications
- Strategy Implementation
- Proactive and Focused
- Prioritising and Planning
- Team Leadership
- Event Coordination
- Customer Satisfaction
Affiliations
Completed a 12mth scholarship recipient of "Future Women" Initiative - Project Return. An innovative digital program that supports women returning to work, providing them confidence, knowledge and connections for a rewarding and secure career. July 2022-Aug 2023
Short Course - The New Manager, Australian Institute of Management
Short Course - Time Management, Australian Institute of Management
Short Course - Finance for Non-Fiance People, VECCI Short Course - Accounting to Trial Balance, VECCI
Short Course - Internal Auditor Training, SAI Global Assurance Services
Short Course - De-mystifying ISO9001:2000, SAI Global Assurance Services
Timeline
Customer Logistics Manager - Secondment
ALB - Asahi Beverages
04.2023 - 07.2023
Demand & Supply Integration Manager - Secondment
ALB - Asahi Beverages
09.2022 - 02.2023
President - Committee of Management
Deep Creek Preschool Assoc Inc
01.2019 - 12.2021
Replenisher
COLES Support Centre
07.2011 - 08.2015
Victorian Sales Manager
BUSCH Australia Pty Ltd (Vacuum Pumps)
01.2006 - 01.2007
Joint Owner / Manager
BOLIS Nominees Pty Ltd (Womens/Menswear Boutiques)
01.2004 - 04.2011
Operations Manager
BUSCH Australia Pty Ltd (Vacuum Pumps)
01.2000 - 12.2005
Bachelor of Engineering - Civil & Computing
Monash University
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