Portuguese
Agna Pereira Gonsalez
Psychologist
Manly ,NSW
Summary
About me: Highly dedicated and resourceful Community Service Worker, with strong background in crisis intervention and management. Skillfully builds support networks comprised of diverse healthcare providers and businesses, supporting community needs. Works with leaders and law enforcement to address health and safety issues. Excellent time manager, communicator and problem solver.
Overview
2
2
Languages
10
10
years of post-secondary education
12
12
years of professional experience
Work History
Community Support worker
Sunnyfield – Sydney/Australia
2019.12 - 2021.06
- Supporting people through community access and daily life tasks.
- Promoting independence and autonomy based in a person centred approach.
Community Support worker
Just Better Care – Northem Beaches/Austrália
2018.10 - 2021.06
- Supporting people through community access and daily life tasks.
- Promoting independence and autonomy based in a person centred approach.
Field Placement Student
PCYC
Sydney , Nsw
2021.04 - 2021.05
- Created and implemented study procedures to obtain required information and support community services research goals.
- Followed all school and classroom policies, regulations, dress codes and schedules.
- Supported several instructors with planning and organization of Fit for change and Fit for Life Programs.
Gymnastics coach
Manly Warringah Gymnastics Club – Australia
2017.09 - 2020.12
- Coaching disability classes.
- Developing skills through gymnastics activities.
- Setting up and Packing up equipment.
- Keeping gym environment safe and tidy (i.e.
- Free of WHS hazards).
Nanny
Family – Australia
2016.10 - 2016.12
- Caring for two children with disabilities (autism).
- Contributing to the children’s development through daily routine.
- Supporting the parents when necessary.
Volunteer Surf Instructor
Council Of Santos
Santos , São Paulo
2016.01 - 2016.07
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Psychologist
2013.11 - 2015.10
- Contributing to the development of people with disabilities through activities with horse.
- Supporting the parents when necessary.
- Making an individualised therapy plan focused on human development and family demand.
- Writing therapeutic process reports.
- Providing feedback to families.
Client Analist
Prevent Senior
São Paulo , São Paulo
2012.08 - 2013.08
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Increased customer satisfaction by resolving conserns issues.
Internship Student
Universitas
Santos , São Paulo
2009.11 - 2010.12
- Answered incoming telephone calls, took down messages and provided information.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Upheld strict security procedures to maintain data confidentiality.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Worked closely with Psychologist in the vocational program.
Education
Diploma - Community services
2020.06 - Current
First Aid – Royal Life Saving NSW - undefined
Diploma - Diploma of Leadership And Management
2018.01 - 2019.12
Certificate IV in Spoken And Written English - Certificate IV in Spoken And Written English
2017.01 - 2018.01
Bachelor of Psychology -
2007.01 - 2012.01
Postgraduate Degree - Elderly Health
Practitioner Training Program - Rebound Therapy Australia Practitioner
2019.04 - 2019.04
Online Course - Understanding Dementia
2019.07 - 2019.07
Extension Course - Drugs And Alcohol
2015.11 - 2016.04
Certified Equine Assisted Therapist - Equine Assisted Therapy
2014.07 - 2014.07
Extension Course - Staff Recruiting And Selection For External Hiring
2011.05 - 2011.05
Certified Practitioner in NLP - Neurolinguistic Programming (NLP).
2009.01 - 2009.12
Skills
Interdisciplinary collaboration
Languages
English
Timeline
Field Placement Student - PCYC
2021.04 - 2021.05
Stotts Collegue - Diploma, Community services
2020.06 - Current
Community Support worker - Sunnyfield – Sydney/Australia
2019.12 - 2021.06
University of Tasmania - Online Course, Understanding Dementia
2019.07 - 2019.07
Gymnastics New South Wales - Practitioner Training Program, Rebound Therapy Australia Practitioner
2019.04 - 2019.04
Community Support worker - Just Better Care – Northem Beaches/Austrália
2018.10 - 2021.06
Nortwest - Diploma, Diploma of Leadership And Management
2018.01 - 2019.12
Gymnastics coach - Manly Warringah Gymnastics Club – Australia
2017.09 - 2020.12
Northwest - Certificate IV in Spoken And Written English, Certificate IV in Spoken And Written English
2017.01 - 2018.01
Nanny - Family – Australia
2016.10 - 2016.12
Volunteer Surf Instructor - Council Of Santos
2016.01 - 2016.07
Federal University of São Paulo - Extension Course, Drugs And Alcohol
2015.11 - 2016.04
ANDE-BRASIL - Certified Equine Assisted Therapist, Equine Assisted Therapy
2014.07 - 2014.07
Psychologist -
2013.11 - 2015.10
Client Analist - Prevent Senior
2012.08 - 2013.08
Renova Cursos - Extension Course, Staff Recruiting And Selection For External Hiring
2011.05 - 2011.05
Internship Student - Universitas
2009.11 - 2010.12
Instituto Vencer De Desenvolvimento Humano - Certified Practitioner in NLP, Neurolinguistic Programming (NLP).
2009.01 - 2009.12
Universidade Católica De Santos - Bachelor of Psychology,
2007.01 - 2012.01
Universidade Federal de São - Postgraduate Degree, Elderly Health
- First Aid – Royal Life Saving NSW,