Agna Pereira Gonsalez
Psychologist
Manly ,NSW
Summary
About me: Highly dedicated and resourceful Community Service Worker, with strong background in crisis intervention and management. Skillfully builds support networks comprised of diverse healthcare providers and businesses, supporting community needs. Works with leaders and law enforcement to address health and safety issues. Excellent time manager, communicator and problem solver.
Overview
2
2
Languages
10
10
years of post-secondary education
12
12
years of professional experience
Work History
Community Support worker
Sunnyfield – Sydney/Australia
12.2019 - 06.2021
- Supporting people through community access and daily life tasks.
- Promoting independence and autonomy based in a person centred approach.
Community Support worker
Just Better Care – Northem Beaches/Austrália
10.2018 - 06.2021
- Supporting people through community access and daily life tasks.
- Promoting independence and autonomy based in a person centred approach.
Field Placement Student
PCYC
Sydney, Nsw
04.2021 - 05.2021
- Created and implemented study procedures to obtain required information and support community services research goals.
- Followed all school and classroom policies, regulations, dress codes and schedules.
- Supported several instructors with planning and organization of Fit for change and Fit for Life Programs.
Gymnastics coach
Manly Warringah Gymnastics Club – Australia
09.2017 - 12.2020
- Coaching disability classes.
- Developing skills through gymnastics activities.
- Setting up and Packing up equipment.
- Keeping gym environment safe and tidy (i.e.
- Free of WHS hazards).
Nanny
Family – Australia
10.2016 - 12.2016
- Caring for two children with disabilities (autism).
- Contributing to the children’s development through daily routine.
- Supporting the parents when necessary.
Volunteer Surf Instructor
Council Of Santos
Santos, São Paulo
01.2016 - 07.2016
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Psychologist
11.2013 - 10.2015
- Contributing to the development of people with disabilities through activities with horse.
- Supporting the parents when necessary.
- Making an individualised therapy plan focused on human development and family demand.
- Writing therapeutic process reports.
- Providing feedback to families.
Client Analist
Prevent Senior
São Paulo, São Paulo
08.2012 - 08.2013
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Increased customer satisfaction by resolving conserns issues.
Internship Student
Universitas
Santos, São Paulo
11.2009 - 12.2010
- Answered incoming telephone calls, took down messages and provided information.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Upheld strict security procedures to maintain data confidentiality.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Worked closely with Psychologist in the vocational program.
Education
Diploma - Community services
06.2020 - Current
First Aid – Royal Life Saving NSW - undefined
Diploma - Diploma of Leadership And Management
01.2018 - 12.2019
Certificate IV in Spoken And Written English - Certificate IV in Spoken And Written English
01.2017 - 01.2018
Bachelor of Psychology -
01.2007 - 01.2012
Postgraduate Degree - Elderly Health
Practitioner Training Program - Rebound Therapy Australia Practitioner
04.2019 - 04.2019
Online Course - Understanding Dementia
07.2019 - 07.2019
Extension Course - Drugs And Alcohol
11.2015 - 04.2016
Certified Equine Assisted Therapist - Equine Assisted Therapy
07.2014 - 07.2014
Extension Course - Staff Recruiting And Selection For External Hiring
05.2011 - 05.2011
Certified Practitioner in NLP - Neurolinguistic Programming (NLP).
01.2009 - 12.2009
Skills
Interdisciplinary collaboration
Needs assessment
Progress evaluations
Good listening skills
Microsoft Office
Teamwork
Treatment planning
Counseling
Drug abuse prevention
Client needs assessments
Timeline
Field Placement Student - PCYC
04.2021 - 05.2021
Stotts Collegue - Diploma, Community services
06.2020 - Current
Community Support worker - Sunnyfield – Sydney/Australia
12.2019 - 06.2021
University of Tasmania - Online Course, Understanding Dementia
07.2019 - 07.2019
Gymnastics New South Wales - Practitioner Training Program, Rebound Therapy Australia Practitioner
04.2019 - 04.2019
Community Support worker - Just Better Care – Northem Beaches/Austrália
10.2018 - 06.2021
Nortwest - Diploma, Diploma of Leadership And Management
01.2018 - 12.2019
Gymnastics coach - Manly Warringah Gymnastics Club – Australia
09.2017 - 12.2020
Northwest - Certificate IV in Spoken And Written English, Certificate IV in Spoken And Written English
01.2017 - 01.2018
Nanny - Family – Australia
10.2016 - 12.2016
Volunteer Surf Instructor - Council Of Santos
01.2016 - 07.2016
Federal University of São Paulo - Extension Course, Drugs And Alcohol
11.2015 - 04.2016
ANDE-BRASIL - Certified Equine Assisted Therapist, Equine Assisted Therapy
07.2014 - 07.2014
Psychologist -
11.2013 - 10.2015
Client Analist - Prevent Senior
08.2012 - 08.2013
Renova Cursos - Extension Course, Staff Recruiting And Selection For External Hiring
05.2011 - 05.2011
Internship Student - Universitas
11.2009 - 12.2010
Instituto Vencer De Desenvolvimento Humano - Certified Practitioner in NLP, Neurolinguistic Programming (NLP).
01.2009 - 12.2009
Universidade Católica De Santos - Bachelor of Psychology,
01.2007 - 01.2012
Universidade Federal de São - Postgraduate Degree, Elderly Health
- First Aid – Royal Life Saving NSW,