Agnes Oktavioni
Sydney
Summary
Diligent hospitality worker with solid background in providing exceptional customer service in high-paced environments. Organized, detail-oriented, and hard-working with training in food and handling. A well-mannered person who also has a high willingness to learn new things and strive for excellence
Overview
6
6
years of professional experience
Work History
Front of House Staff Member
Soul Origin
01.2020 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
All Rounder
Subway
01.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma of Marketing And Communication
Sydney Global College
02-2027
Diploma of Project Management
Sydney Global College
08-2023
Advanced Diploma of Leadership And Management
Laneway International College
07-2021
Skills
- Multitasking Abilities
- Hard-working and reliable
- Energetic and engaging
- Excellent customer services
- Friendly and outgoing
- Attention to detail
Languages
English
Professional Working
Indonesian
Full Professional
Chinese
Elementary
Timeline
All Rounder
Subway
01.2021 - 11.2021
Front of House Staff Member
Soul Origin
01.2020 - Current
Diploma of Marketing And Communication
Sydney Global College
Diploma of Project Management
Sydney Global College
Advanced Diploma of Leadership And Management
Laneway International College
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