Agostina Rojo
Sunshine Coast,QLD
Summary
Dedicated customer service professional known for delivering exceptional experiences under pressure. Proven ability to create positive interactions with guests, contributing to high satisfaction and loyalty. Flexible availability for roster-based scheduling, including weekends, ensures responsiveness to operational needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista, Barman & Front House
Craft Espresso & Bar
Mooloolaba, QLD
12.2024 - Current
- Prepared and served a variety of hot and cold coffee drinks according to customer specifications.
- Prepared cocktails and other drinks according to customers' requests.
- Created content for social media platforms to engage the community.
- Welcomed customers and distributed menus, addressing any inquiries.
- Processed customer orders efficiently.
Procurement Buyer
Glovo
Barcelona, Spain
09.2022 - 11.2024
- Developed relationships with vendors to maximize pricing, delivery, and quality of products.
- Evaluated bids from suppliers to determine best value for company needs.
- Identified cost savings opportunities through process improvements or supplier changes.
Restaurant Waiter
Los Platitos
Barcelona, Spain
05.2022 - 09.2022
- Welcomed and seated guests, providing a friendly and
attentive service. - Took accurate food and beverage orders, ensuring special
requests were communicated to the kitchen staff. - Delivered orders promptly, providing a seamless dining
experience for guests. - Maintained cleanliness and organization of dining area,
including resetting tables and assisting with basic cleaning
tasks.
Landscaping Assistant
Rodriguez & Asociados
Buenos Aires, Argentina
05.2021 - 10.2021
- Apply fertilizers and pesticides
- Pottering
- Maintained gardens
Receptionist
Bristol Hotel
Buenos Aires, Argentina
01.2019 - 02.2020
- Greeted guests with a warm and professional demeanor, ensuring a positive first impression.
- Assisted with check-in and check-out procedures, efficiently handling guest inquiries and requests.
- Managed incoming phone calls and directed them to the appropriate departments.
- Handled guest reservations and ensured accuracy in bookings.
Education
BBA - International Trade Degree
Universidad Argentina De La Empresa
Buenos Aires, Argentina06-2019
Skills
- Approachable, helpful, adaptable, and polite
- Fast learner, responsible, and organized
- Quick, efficient, hard worker
- Good communication skills
- Team player
- Attention to detail
Certification
- Working Holiday Visa 462
- Barista Course (by Animal Coffee - Barcelona)
- SITHFAB025 Prepare and serve espresso coffees (by Skill Training College - Brisbane)
- SITXFSA005 Use hygienic practices for food safety (by Skill Training College - Brisbane)
- First Aid and CPR Certification
- Driver License
- RSA Certification
- Blue Card (willing to obtain)
- ABN (willing to obtain)
Languages
Spanish
First Language
English
Advanced (C1)
C1
Portuguese
Proficient (C2)
C2
Timeline
Barista, Barman & Front House
Craft Espresso & Bar
12.2024 - Current
Procurement Buyer
Glovo
09.2022 - 11.2024
Restaurant Waiter
Los Platitos
05.2022 - 09.2022
Landscaping Assistant
Rodriguez & Asociados
05.2021 - 10.2021
Receptionist
Bristol Hotel
01.2019 - 02.2020
- Working Holiday Visa 462
- Barista Course (by Animal Coffee - Barcelona)
- SITHFAB025 Prepare and serve espresso coffees (by Skill Training College - Brisbane)
- SITXFSA005 Use hygienic practices for food safety (by Skill Training College - Brisbane)
- First Aid and CPR Certification
- Driver License
- RSA Certification
- Blue Card (willing to obtain)
- ABN (willing to obtain)
BBA - International Trade Degree
Universidad Argentina De La Empresa
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