Ana Carolina Bioza
Crows Nest,Australia
Summary
Friendly and hardworking hospitality worker with previous experience in customer-facing roles. Currently seeking part-time or full-time work in a café, restaurant, or food service environment. With a background in healthcare, I bring strong communication skills, attention to detail, and a caring approach to customer service. Fast learner and fully committed to team success.
Open to both short-term and long-term opportunities, with a strong interest in contributing consistently and growing within a supportive team.
Overview
13
13
years of professional experience
Work History
Front of House Staff
Mrs Jones the Baker
04.2025 - 06.2025
- Taking orders;
- Cash handling;
- Serving food and drinks;
- Organized and restocked display shelves.
- Followed hygiene and food safety standards.
- Assisted with daily opening and closing procedures.
Medical Doctor
Hospital Emergency Department
01.2019 - 04.2025
- Worked in a high-complexity hospital with a focus on human-centred care and rapid response to urgent demands.
- Developed empathetic communication with patients, families, and multidisciplinary teams.
- Managed multiple tasks with strong organization, attention to detail, and prioritization of critical situations.
- Built emotional resilience and maintained professionalism in high-pressure environments.
Seasonal Sales Assistant
Aviator Men’s Clothing Store
12.2016 - 12.2016
- Assisted customers during peak holiday shopping period
- Organized stock and replenished merchandise on the sales floor
- Supported sales closing and operated cash register
- Helped meet sales targets and ensured excellent customer service
Secretary
Gerações
01.2013 - 01.2016
- Greeting clients;
- Setting up the coffee break table;
- Helping clients with coffee and food.
Waitstaff
Cantinho do Grão
01.2012 - 04.2012
- Accurately taking customer orders to ensure satisfaction and prompt service.
- Efficiently handling cash transactions, maintaining accuracy and accountability.
- Serving food and beverages with attention to detail and presentation.
- Managing menus, providing recommendations based on customer preferences.
- Collaborating with kitchen staff to ensure timely order delivery.
Education
Bachelor of Medicine -
Souza Marques University
01.2018
Skills
- Approachable, helpful, adaptable and polite;
- Responsible;
- Quick and eficient;
- Team player;
- Reliable
- Memory retention
LANGUAGES
English – Intermediate
Portuguese – Native
VISA
Working Holliday Visa (until April/26)
AVAILABILITY
- Monday to Friday – full time
- Weekend – full time
Timeline
Front of House Staff
Mrs Jones the Baker
04.2025 - 06.2025
Medical Doctor
Hospital Emergency Department
01.2019 - 04.2025
Seasonal Sales Assistant
Aviator Men’s Clothing Store
12.2016 - 12.2016
Secretary
Gerações
01.2013 - 01.2016
Waitstaff
Cantinho do Grão
01.2012 - 04.2012
Bachelor of Medicine -
Souza Marques University
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