Ahad Reza Riddo
Denman,ACT
Summary
Dynamic and dedicated professional with extensive experience in customer service and team leadership at Woolworths Supermarket. Known for exceptional attention to detail and time management skills, I foster a positive environment while efficiently operating espresso machines. Committed to enhancing customer satisfaction and team productivity through effective communication and problem-solving.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista and All-Rounder
Deakin & Me
Deakin, Canberra
08.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Supervisor & Team-Member
Woolworths Supermarket
Weston Creek, ACT
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Barista & All-Rounder
Coffee Lab ANU
Australian National University, ACT
12.2023 - 07.2026
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Barista & Till Person
Morning Dew
Denman Prospect, ACT
07.2023 - 12.2023
Education
Bachelor's of IT -
CROWN INSTITUE OF HIGHER EDUCATION
GUNGAHLIN, CANBERRAHSC in Science -
Birshrestho Noor Mohammed Public College
Dhaka, BangladeshSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Decision-making
- Espresso machine operation
- Adaptive and creative
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Barista and All-Rounder
Deakin & Me
08.2025 - Current
Barista & All-Rounder
Coffee Lab ANU
12.2023 - 07.2026
Supervisor & Team-Member
Woolworths Supermarket
09.2023 - Current
Barista & Till Person
Morning Dew
07.2023 - 12.2023
Bachelor's of IT -
CROWN INSTITUE OF HIGHER EDUCATION
HSC in Science -
Birshrestho Noor Mohammed Public College