Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aidan Bates

Epping,VIC

Summary

Driven Coles Services Team Leader with a proven track record of enhancing team performance and operational efficiency across multiple sites. Experienced in coaching, mentoring, and problem-solving, skilled in rostering and fostering teamwork, adept at establishing professional stakeholder relationships and adhering to processes for peak operational compliance. Improving company survey engagement by 15% as region Mysay Champion and providing area management relief when called upon.

Overview

10
10
years of professional experience

Work History

Coles Services Team Leader

Coles
02.2022 - Current
  • Multi-site Leadership (3 to 9 Stores)
  • Area Manager Relief during weekends and planned time off
  • Established open and professional relationships with key stakeholders to achieve quick resolutions for various issues.
  • Coaching and development of Team Members.
  • Maintained and implemented cleaning processes and procedures to streamline operation of the department and comply to company standards.
  • 'MySay Champion role': Improved the overall company survey engagement result across our 25 store region by 15% from 2023-2024.

Coles Services Team Member

Coles
09.2019 - 02.2022

Food Service Team Member

KFC
03.2015 - 12.2018

Education

Bachelor of Games Development -

SAE Institute
2020

Certificate 4 -

Northern College of Arts And Technology
2018

Victorian Certificate of Education -

St Monica's College Epping
2017

Skills

  • Attention to Detail and Auditing
  • Rostering (Kronos)
  • Work Planning/Problem Solving
  • Coaching and Mentoring
  • Teamwork and Collaboration
  • Leading in Team Meetings (State/Region Calls)
  • Team motivation (MySay Survey)

Timeline

Coles Services Team Leader

Coles
02.2022 - Current

Coles Services Team Member

Coles
09.2019 - 02.2022

Food Service Team Member

KFC
03.2015 - 12.2018

Bachelor of Games Development -

SAE Institute

Certificate 4 -

Northern College of Arts And Technology

Victorian Certificate of Education -

St Monica's College Epping
Aidan Bates