Aidan Kelly
Butler,Western Australia
Summary
A highly self-motivated individual with the ability to carry out any given task to an exceptionally high standard while effectively managing time. I aspire to work in a role where I can utilise, share, and expand my skills and knowledge while leveraging my capabilities and experience to contribute to team success. A team player with highly developed customer service skills and motivation to meet and exceed team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Waitperson
Crown Perth
06.2024 - 11.2024
- Provision of excellent customer service
- Ensured guest satisfaction through time management and multi-tasking reducing wait times
- Strong attention to detail through both floor and bar service and menu knowledge
- Liaise with management ensuring smooth operation of shifts
- Responsible Service of Alcohol
Traffic Controller
LGC Traffic Management
02.2024 - 04.2024
- Use of Stop/Slow Bat to control traffic ensuring smooth traffic flow
- Implement and monitor operational Traffic Management Plans
- Complete required paperwork on time
- Report on site hazards and near misses enabling issues to be resolved preventing future accidents.
- Effective Two-way radio communications
Technician and Sales representative
Kirby Vacuum
11.2023 - 12.2023
- Vacuum repairs
Baggage Handler / Ramp Operator
MENZIES Aviation
07.2023 - 10.2023
- Load and offload aircraft cargo and baggage
- Operate ramps and loading machinery
- Ensure safety guidelines compliance maintained
- Follow instructions from team leaders, and shift foremen
- Work as an integral part of a team
Traffic Control
MIRAPLEX Traffic Management
02.2023 - 05.2023
- Use of Stop/Slow Bat to control traffic
- Implement and monitor operational Traffic Management Plans
- Complete required paperwork and report on site hazards and near misses
- Monitor traffic behavior and flow to ensure safety is maintained
- Obey instructions from team leaders, foremen, inspectors and auditors
- Control traffic, pedestrians, and cyclists to protect maintenance workers, work crews and members of the public
Keg Attendant
Optus Stadium
07.2022 - 03.2023
- Company Overview: Keg Distribution
- Service and supply of Kegs
- Staff supervision
- Stock management and inventory
- Staff training in Keg operations
- Keg Distribution
Food And Beverage Supervisor
Optus Stadium
03.2022 - 07.2022
- Company Overview: Retail
- Retail
Customer Service
Optus Stadium
07.2019 - 04.2021
- Company Overview: Retail
- Staff supervision
- Stock Management
- Laying down plastic drop sheets to protect floors and adjacent areas from paint splattering
- Stripping walls of old paint, wall-paper and woodwork
- Repairing surfaces by removing old paint and wallpaper, fixing woodwork, filling holes and cracks, and smoothing / sealing surfaces
- Selecting and preparing paints to required colours by mixing portions of pigment, oil, and thinning and drying additives
- Applying paints, varnishes and stains to surfaces using brushes, rollers and sprays
- Hanging wallpaper, matching patterns and trimming edges
- Cleaning equipment such as rollers, brushes as well as work areas
- Retail
General Hand
Garden Cleanups
03.2018 - 06.2019
- Preparing new garden sites, plots and soils using hand tools and machines
- Maintain grassed areas of lawns and maintain edges of grassed areas
- Remove excess grass, leaves and debris
- Liaising with customers to ascertain specifications of the job
- Operating hand tools such as secateurs, rakes, shovels, and hoes
- Fertilising gardens and lawns, pruning hedges and bushes
- Managing weed growth by spraying herbicides and weed killers
- Planting and transplanting seeds, bulbs, flowers, shrubs, trees and lawns
Service Stream Meter Reader
Garden Cleanups
02.2018 - 03.2018
- Loading and unloading mail conveyances and internal mail handling equipment
- Checking meter numbers and recording any damage or issues with meters
- Updating customers' details and note’s location of meters
- Entering information regarding meters into a central database
- Addressing customers' enquiries and referring them onto the customer service department
AGE Development Apprentice Fitter Machinist
Garden Cleanups
02.2016 - 04.2016
- Cleaning and maintenance of work areas and benches in addition to general workshop cleaning
- Fitting fabricated metal parts into products
- Assembling metal parts and producing machines and equipment
- Utilising power tools such as drills and bandsaws
Tyres Mechanical Hand
Kingsway Mechanical
02.2015 - 10.2015
- Addressing customers enquiries in store and via phone
- Inspect tyres to determine which repair action to implement and repair punctures in tubes and tubeless tyres
- Utilising jacks and hoist equipment to raise vehicles
- Removing, refitting and replacing tyres and tubes on vehicles
- Balancing wheels and tyres using static and electronic equipment
- Checking inventory and completing stock take
- Ordering parts and tyres
Front Counter
Hungry Jacks
12.2013 - 01.2015
- Worked at the, and drive-thru taking customer orders
- Prepared food items as per established standards
- Washing and chopping vegetables
- Operating industrial fryers to fry meat items and chips
- Operating industrial grills to cook burgers and patties
- Utilising frozen drinks and ice cream machines
- Operating industrial coffee and espresso machines
- Maintained cleanliness of the work stations and food preparation areas as well as counters tables and floors
- Processing orders through a PoS system and taking payments through cash, card, EFTPOS and vouchers
- Handling customers' inquiries and complaints and escalating to appropriate parties
- Completing refunds and reimbursements
Education
High School Diploma -
Mindarie Senior College
Mindarie, WA11.2014
Skills
- Strong work ethic with a willingness to assist
- Trust, honesty and reliability
- Punctuality and effective time management
- Management of workflow and deadlines
- Ability to work autonomously
- Harmonious and effective teamwork
- Receptive to instruction
- Adherence to protocols, policies and standards
- Calm under pressure and cool when handling confrontation
- Relating to diverse backgrounds
- Advanced computer skills and proficiency with technology
- Problem-Solving
- Safe food handling
- Customer Service and guest engagement
Certification
- C-A Class Driver's Licence
- White Card
- Responsible Service of Alcohol
- Certificate II in Information Technology (2015)
- Basic Worksite Traffic Management and Traffic Controller Accreditation
- National Police Check Certificate
References
- Nathan Tan, MIRAPLEX, Site Supervisor, 0424 794 116
- Tony, Optus Stadium, Retail Operations Supervisor, 0415 532 343
- Kevin Xxx, Hydroactive Cleaning Services, Manager Of Operations, 0424 601 689
Timeline
Waitperson
Crown Perth
06.2024 - 11.2024
Traffic Controller
LGC Traffic Management
02.2024 - 04.2024
Technician and Sales representative
Kirby Vacuum
11.2023 - 12.2023
Baggage Handler / Ramp Operator
MENZIES Aviation
07.2023 - 10.2023
Traffic Control
MIRAPLEX Traffic Management
02.2023 - 05.2023
Keg Attendant
Optus Stadium
07.2022 - 03.2023
Food And Beverage Supervisor
Optus Stadium
03.2022 - 07.2022
Customer Service
Optus Stadium
07.2019 - 04.2021
General Hand
Garden Cleanups
03.2018 - 06.2019
Service Stream Meter Reader
Garden Cleanups
02.2018 - 03.2018
AGE Development Apprentice Fitter Machinist
Garden Cleanups
02.2016 - 04.2016
Tyres Mechanical Hand
Kingsway Mechanical
02.2015 - 10.2015
Front Counter
Hungry Jacks
12.2013 - 01.2015
High School Diploma -
Mindarie Senior College
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