Achieved sales targets through effective communication and persuasive selling techniques.
Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
Developed strong relationships with customers, resulting in repeat business and increased loyalty.
Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Receptionist Administrator
Roadmaster Refrigerated Transport
07.2022 - 02.2024
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
Cashier
Butchers
03.2022 - 07.2022
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helping pack online delivery orders using gloves for safety and hygiene reasons.
Washing up after every shift, cleaning displays and mopping floors for hygiene reasons and safety.
Daycare Worker Trainee
Little Sparkles Learning Centre
08.2019 - 12.2019
Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Sanitised dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Changed babies / toddlers diapers using gloves for hygiene reasons and sanitising the space once finished.
Preparing and feeding babies / toddlers their meals and cleaning up after they’ve finished by sweeping up food spillage and cleaning hands afterwards.
Retail Worker
Target
10.2018 - 08.2019
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organised sales floor, enhancing the overall shopping experience for customers.