Aimee Tucker

Kelvin Grove,QLD

Summary

Dental Assistant and Medical Receptionist with over 2 years experience. Skilled in patient care, admin duties and customer service, with a passion for helping others and promoting wellness. Recently completed my certificate III in Pilates and will begin instructing classes in November.

I am looking for a casual or part-time role to support a balanced lifestyle.

Overview

years of professional experience

Work History

Dental Assistant / Receptionist

Be Well Dental

Highgate Hill, QLD

07.2022 - Current

Provided excellent customer service to create positive experiences and build patient trust.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Coordinate referrals to and from medical specialists and documented details in patient charts.
Cleaned and sanitised dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.

Front Desk Guest Service Agent

Oaks Oasis Resort

Caloundra, QLD

07.2021 - 06.2022

Managed phone lines effectively, directing calls to appropriate departments and taking detailed messages when necessary.
Handled guest request and complaints promptly and professionally, calmly working towards a satisfactory result.
Coordinated with housekeeping, maintenance and restaurant staff to provide optimal guest experience.

Retail Sales Assistant

Converse Outlet

Essendon, VIC

01.2017 - 01.2020

Opened and closed store independently and prepared nightly bank drop for manager.
Visual merchandising and ensuring a clean and organised store environment, enhancing the overall shopping experience for customers.
Collaborated with team members to meet and exceed monthly sales targets consistently.

Education

Viva Pilates Certificate III

Skills

Appointment Scheduling
Phone and Email Etiquette
Punctual and Reliable

Payment and HICAPS Processing
Equipment sterilisation
Infection control proficiency

Timeline