Aisha Powell
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Punctual and detail-oriented administrator with experience in legal, retail and hospitality environments. Known for superb customer service, effective communication, and the ability to manage multiple tasks seamlessly, ensuring client needs are met promptly.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Camatta Lawyers
Adelaide, South Australia
06.2026 - Current
- Assisted with preparation of legal correspondence and documentation.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Scheduled appointments and coordinated meetings for attorneys and clients.
Front of House
The Urban Dragonfly
Bundaberg, Queensland
08.2025 - 03.2026
- Guided customers in menu selections and accommodated special requests to enhance dining experience.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Coordinated with team members to optimize service flow and minimize wait times.
- Processed customer payments, ensuring accurate transactions and efficient service.
- Adhered to health department regulations regarding safe food handling practices.
- Maintained cleanliness and organization of café work areas.
Retail Sales Associate
Liqourland
Bundaberg, Queensland
07.2024 - 04.2025
- Greeted customers upon entering the store and assisted with product inquiries to enhance shopping experience.
- Resolved customer complaints professionally to maintain customer satisfaction and loyalty.
- Recommended, selected and located merchandise based on customer desires.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Stocked shelves with new inventory and arranged displays to enhance product visibility.
Hospitality and Tourism Sales and Service
Macadamias Australia
Bundaberg, Queensland
03.2024 - 07.2024
- Collaborated with tour guides to enhance visitor experiences and satisfaction.
- Provided customers with information about local attractions, events, and other points of interest.
- Delivered customer service assistance throughout event lifecycle to ensure satisfaction.
- Partnered with colleagues to develop innovative strategies for enhancing guest experiences at future events.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Trained new employees on proper procedures for taking orders, preparing drinks, and cleaning tables.
Retail Sales Associate
Platypus Shoes
Bundaberg, Queensland
11.2023 - 01.2024
- Guided customers in product selection, sizing, and styling to enhance their shopping experience.
- Upsold additional items based on customer interests and needs.
- Collaborated with sales team to meet and exceed group targets.
- Answered incoming calls to provide information on store offerings, products, and services.
Marketing and Photography Personal Assistant
Knights Creative
Bundaberg, Queensland
06.2023 - 01.2024
- Coordinated social media marketing on Facebook and other platforms to enhance marketing initiative outreach and build audience engagement.
- Identified potential new clients and developed relationships to expand client base.
- Delivered attentive service to customers during face-to-face interactions and phone conversations.
Team Leader
Boost Juice
Bundaberg, Queensland
03.2022 - 11.2023
- Motivated and empowered team members, fostering customer satisfaction and loyalty to drive retention and growth.
- Supervised daily operations to enhance team performance and ensure high customer service quality.
- Maintained professionalism while managing team dynamics during peak hours.
Education
Certificate III - Beauty Services
TAFE Queensland
QLD12-2024
High School Diploma -
St. Lukes Anglican College
Bundaberg, QLD11-2023
Skills
- Food safety
- Cash handling
- Order preparation
- Superb customer service
- Conflict resolution
- Relationship building
- Excellent presentation skills
- Punctual and reliable
References
Boost Juice Assistant Manager
Stacey Ruthenberg +61412031046
Staceyruthenberg@yahoo.com
Urban Dragonfly Manager
Shanze Jacobsen +61412031046
Shanzejacobsen@yahoo.com
Macadamias Australia Head Chef
Nadia Rankine + 61 408 800 131
Liquor land Supervisor
Bex Ramage +61 402 290 913
Urban Dragonfly Supervisor
Georgia Wormington +0478100444
Prinnygrw01@gmail.com
Timeline
Receptionist Administrator
Camatta Lawyers
06.2026 - Current
Front of House
The Urban Dragonfly
08.2025 - 03.2026
Retail Sales Associate
Liqourland
07.2024 - 04.2025
Hospitality and Tourism Sales and Service
Macadamias Australia
03.2024 - 07.2024
Retail Sales Associate
Platypus Shoes
11.2023 - 01.2024
Marketing and Photography Personal Assistant
Knights Creative
06.2023 - 01.2024
Team Leader
Boost Juice
03.2022 - 11.2023
Certificate III - Beauty Services
TAFE Queensland
High School Diploma -
St. Lukes Anglican College