Aisling Munnelly
Summary
I am 25 years old on a working holiday visa from Ireland looking to complete my regional work and happy to extend if needed. I am an enthusiastic and reliable individual who takes pride in providing excellent customer service.I am organised and dependable who is good at managing multiple priorities while maintaining focus and positive attitude in stressful situations and high-volume environments. In addition, much of my academic and employment career has allowed me to develop excellent verbal and written communication skills and ability to work effectively as part of a team as well as on my own.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Administrator
Hair Restoration Blackrock
07.2023 - 01.2024
- Built and maintained positive working relationships with staff and suppliers to support seamless healthcare operations.
- Anticipated supply needs and placed orders proactively, preventing shortages that could disrupt daily clinic operations or compromise patient care quality.
- Called patients to confirm scheduled appointments in advance.
- Answered telephone calls to offer information, answer questions, and direct calls to staff.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
Administrative Assistant
Hair Restoration Blackrock
08.2021 - 07.2023
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Liaised between clients and maintained effective lines of communication.
- Assisted coworkers and staff members with special tasks on daily basis.
- Received, recorded and filed payments by check, cash, and credit card.
- .Collected, arranged, and input information into database system.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Waitress
The Wishing Well
03.2020 - 08.2021
- Arranged and prepared tables for customers.
- Displayed enthusiasm and promoted excellent service to customers.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
Housekeeping Cleaner
Brookville Guest House
06.2019 - 01.2020
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Party Coordinator
Magic Celebrations
01.2016 - 03.2019
- Welcoming children and parents to the venue.
- Serve food and beverages.
- Redecorating the venue to match requested themes and standards.
- Ensuring all activities are coordinated and time managed correctly.
- Brainstormed and implemented creative event concepts and themes..
- Delegated tasks effectively among team members according to individual strengths.
Education
Bachelor Of Honours In Business Studies - Business And Marketing
Griffith College Dublin
06.2021
Advanced Certificate In Business Administration -
Blackrock Further Education
05.2018
Leaving Certificate -
Dominican College Sion Hill
01.2017
Skills
- Customer service
- Communication
- Leadership
- Capable of working in fast paced environments
- Time-management
- Friendly, Positive Attitude
- Attention to Detail
- Flexible and Adaptable
Certification
RSA & RSG certified
References
Available upon request
Timeline
Medical Administrator
Hair Restoration Blackrock
07.2023 - 01.2024
Administrative Assistant
Hair Restoration Blackrock
08.2021 - 07.2023
Waitress
The Wishing Well
03.2020 - 08.2021
Housekeeping Cleaner
Brookville Guest House
06.2019 - 01.2020
Party Coordinator
Magic Celebrations
01.2016 - 03.2019
Bachelor Of Honours In Business Studies - Business And Marketing
Griffith College Dublin
Advanced Certificate In Business Administration -
Blackrock Further Education
Leaving Certificate -
Dominican College Sion Hill
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