ALA ZIMMER
Monterey
Summary
Highly educated Class 2 Real Estate Agent, presently looking for a full-time role and opportunity to progress my career in Real Estate forward. Formerly, an architectural specialist, with over eight years of experience in architectural and construction industry, applying relevant knowledge of construction, client and time managing skills to a new career. A hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals through the implementation of best practices and principles. Adept in using independent decision-making skills and sound judgment to positively impact company success. Highly proficient in building lasting relationships with key decision-makers, tenants, landlords and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Manager
Stone Real Estate
06.2024 - Current
- Managing Portfolio of 250 Properties: Oversee a large portfolio, ensuring smooth operations and tenant satisfaction.
- Ensuring Legal Compliance: Adhere to rental laws, safety standards, and regulations.
- Setting and Adjusting Rent: Analyze market trends to adjust rent rates accordingly.
- Advertising Vacancies: Promote properties to attract suitable tenants.
- Conducting Open Home Inspections: Organize and manage open home viewings for prospective tenants.
- Screening and Approving Tenants: Verify tenant reliability, income, and references.
- Preparing Rental and Lease Agreements: Draft and manage rental agreements and leases.
- Managing Tenant Complaints: Address and mediate tenant complaints effectively.
- Conducting Routine Inspections: Inspect properties regularly for maintenance and safety concerns.
- Organizing Property Repairs: Coordinate necessary repairs and maintenance with contractors.
- Managing Vacating Tenants: Inspect vacated properties and handle bond returns.
- Performing Administrative Tasks: Manage documentation, queries, and updates.
- Resolving Tenancy Disputes: Assist landlords in resolving disputes and managing legal processes.
- Maintaining Positive Landlord-Tenant Relationships: Foster communication and resolve disputes promptly.
- Conducting Routine, Entry, and Exit Inspections: Ensure properties are maintained and in good condition.
- Bringing New Business into the Agency Portfolio: Attract new clients and expand the property portfolio.
- Attendance and Representation at Tribunals: Represent landlords in tenancy-related tribunal hearings.
Leasing Consultant / Assistant Property Manager to License in Charge
NG Farah
01.2024 - 06.2024
- Initial point of contact for various rental properties
- Conducting open homes for lease
- Primary contact point for all tenants in the portfolio of 530 properties
- Advertising vacancies, preparing new listings
- Screening and approving tenants for a single landlord portfolio of 530 properties
- Maintaining a regular record for each property using Trello checklist
- Preparing and maintaining vacant and tenanted properties
- Routine, ingoing and outgoing inspections of properties
- Preparing lease agreements
- Managing tenant complaints and concerns
- Organising property repairs
- Communicating with tradesmen
- Communicating with builders and resolving defects for new developments
- Invoices management
- Bonds management
- Managing vacating tenants - outgoing inspections
- Performing some building management tasks, acting as a strata agent
- Attending tribunals and evictions
- Performing general administrative tasks
- Managing reception walk-in enquiries
- Attending regular property management meetings and training
Property Officer / Leasing Consultant
Holmes St Clair Real Estate
08.2023 - 12.2023
- Initial point of contact for various rental properties
- Primary contact point for all tenants in the portfolio of 190 properties
- Maintaining a regular record for each property using Trello checklist
- Routine, ingoing and outgoing inspections of properties
- Obtaining quotes for repairs and maintenance
- Issuing Work Orders and following up
- Building relationships with tenants and tradesman
- Conducting open homes for lease
- Assisting with open homes for sales
- Assisting at the reception
- Attending regular property management meetings
Assistant Strata Manager
Clisdells Strata Management
05.2023 - 08.2023
- Initial point of contact for portfolio of 160 Strata Properties
- Obtaining quotes for repairs and maintenance
- Sending Work Orders and follow-ups
- Building relationship with landlords
- Issuing invoices
- Issuing various notices
- Ongoing portfolio updates and maintenance
- Supporting a Senior Manager with their portfolio, including preparation for Annual General Meetings, setting agendas, and minute taking
- Working in Strata Master and Outlook software
Business Support Representative
American Express
11.2022 - 04.2023
- Collected merchant feedback and insights to provide American Express understanding of how best to support needs and requirements of small merchants within Australia
- Delivered exceptional customer service to every merchant by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Responded proactively and positively to rapid change
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Maintained up-to-date knowledge of product and service changes
- Managed timely and effective replacement of damaged or missing products
Architectural Assistant
SKM Design
08.2021 - 10.2022
- Prepared and managed of Building Regulations Drawings for number of commercial and residential projects
- Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge
- Attended team meetings to resolve technical and project issues and review project schedules
- Completed site measurements and gathered details of components to facilitate accurate design
Architectural Technologist
Hamilton Architects
10.2019 - 10.2021
- Created CAD models and drawings for multiple residential and commercial designs
- Produced drawings, specifications and submittal packages
- Analyzed building codes, space and site requirements and other technical documents and reports to determine effect on architectural designs
- Utilized architectural and technical knowledge to develop creative solutions to design problems
Education
Certificate IV - Real Estate Practice: Class 2 Real Estate Agent
Real Estate Academy
05.2024
Professional Diploma - Interior Design
British College of Interior Design
08.2021
Master's in Business Administration - Project Management
Torrens University Australia
Adelaide, SA12.2020
Bachelor of Architecture - Architecture And Urban Planning
Sopot University of Applied Sciences
05.2017
Certificate III - Building Construction Technology
Polotsk State University
04.2013
Advanced Diploma - Architectural And Building Technology
Gomel State Road-Building College
06.2011
Skills
- Class 2 License in Real Estate
- Property Tree
- Agentbox
- Trello
- Snug Homepass
- Inspection Express/Manager
- Exceptionally fast learning abilities
- Issue and Complaint Resolution
- Effective Time Management
- Ability to Work Under Pressure
- Ability to Multitask
- Transparency
- Good attention to detail
- Strong understanding of technology
- Multilingual: Russian, Polish, English
- Adaptable
Certification
Class 2 REal EState
Timeline
Property Manager
Stone Real Estate
06.2024 - Current
Leasing Consultant / Assistant Property Manager to License in Charge
NG Farah
01.2024 - 06.2024
Property Officer / Leasing Consultant
Holmes St Clair Real Estate
08.2023 - 12.2023
Assistant Strata Manager
Clisdells Strata Management
05.2023 - 08.2023
Business Support Representative
American Express
11.2022 - 04.2023
Architectural Assistant
SKM Design
08.2021 - 10.2022
Architectural Technologist
Hamilton Architects
10.2019 - 10.2021
Professional Diploma - Interior Design
British College of Interior Design
Master's in Business Administration - Project Management
Torrens University Australia
Bachelor of Architecture - Architecture And Urban Planning
Sopot University of Applied Sciences
Certificate III - Building Construction Technology
Polotsk State University
Advanced Diploma - Architectural And Building Technology
Gomel State Road-Building College
Class 2 REal EState
Certificate IV - Real Estate Practice: Class 2 Real Estate Agent
Real Estate Academy
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