Alanah Makki
Sydney,NSW
Summary
Reliable, passionate employee with experience in Front of House operations and administrative work. Strengths include exceptional customer service, excellent communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles. Flexes easily between different positions and serves customers with positive, enthusiastic style.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
charcoal kingdom
Rockdale, NSW
01.2022 - 11.2023
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Handled cash register transactions for both dine-in and take-out orders.
- Processed customer payments accurately and efficiently.
- Managed reservations and seating arrangements efficiently.
- Performed opening and closing duties as assigned by management staff.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Receptionist
Inspired By Wellness
Kogarah , NSW
12.2023 - 07.2024
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answered and directed incoming calls using multi-line telephone system.
Childcare Assistant
Squiggles and Giggles
Bankstown, NSW
10.2022 - 11.2022
- Observed and monitored children's play activities.
- Provided safe, nurturing and stimulating environment for children.
- Read stories and led educational games to stimulate interest in learning.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature
- Performed light housekeeping duties such as tidying up toys after playtime is over.
Education
High School Diploma -
Al Noori Muslim School
Greenacre, NSW09-2024
Skills
- Multitasking and organization
- Work ethic and integrity
- Clear communication
- Customer service excellence
- Dependability and reliability
- Cash register operation
- Professionalism and courtesy
- Payment processing
Languages
Arabic
Limited
References
References available upon request.
Timeline
Receptionist
Inspired By Wellness
12.2023 - 07.2024
Childcare Assistant
Squiggles and Giggles
10.2022 - 11.2022
Front of House Staff Member
charcoal kingdom
01.2022 - 11.2023
High School Diploma -
Al Noori Muslim School