Alecia Rayner
Carindale,QLD
Summary
Dedicated and organized student with a background in medical reception and a strong commitment to supporting others. Experienced in managing high volumes of administrative tasks, ensuring clear communication, and providing patient-centred service in a medical setting. Known for attention to detail, patience, and adaptability. Eager to leverage these skills in a teacher aide role to support educators, assist students, and contribute to a positive learning environment. Passionate about fostering academic growth and a supportive classroom experience. Planning to complete a masters in teaching after completing a bachelors degree.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Wynnum Manly Family Practice
09.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
Optometry Receptionist
Eyecare Plus Mount Isa
01.2019 - 01.2020
- Managed financial transactions effectively, processing payments accurately while maintaining balanced cash drawers daily.
- Collaborated with the optometry team, ensuring seamless coordination of daily tasks and responsibilities.
- Maintained inventory levels for contact lenses, eyewear accessories, and office supplies, placing orders as necessary to prevent stockouts.
- Provided exceptional customer service, addressing patient inquiries in person and via phone calls.
Education
High School Diploma -
Spinifex State College
Mount Isa, QLD11-2017
Bachelor of Arts - English Literature
Federation University Australia
VICBachelor of Science - Earth Science
Queensland University of Technology
Brisbane, QLD01-2025
Skills
- Telephone Etiquette
- Office Administration
- Patient Education
- Team building
- Microsoft Office Suite
- Communication
- Friendly
- Empathetic
- Fun-loving
Timeline
Medical Receptionist
Wynnum Manly Family Practice
09.2021 - Current
Optometry Receptionist
Eyecare Plus Mount Isa
01.2019 - 01.2020
High School Diploma -
Spinifex State College
Bachelor of Arts - English Literature
Federation University Australia
Bachelor of Science - Earth Science
Queensland University of Technology
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