ALEESHA NGO
Mount Pritchard,Australia
Summary
Hardworking and enthusiastic university student working towards a major in medical science and minor in business. Proven ability to excel in customer service and become a valuable team member through four years of combined experience in retail and hospitality. Able to utilize my skills in sales, teamwork and excellent communication to achieve daily goals and consumer satisfaction. Proven record of boosting sales and customer loyalty as a dependable worker who is able to exceed store goals and values.
Overview
5
5
years of professional experience
Work History
Retail Assistant
COS
04.2023 - 02.2024
- Worked closely with managers to solve problems and handle customer concerns
- Product knowledge and ability to communicate extensive knowledge
- Provided exceptional customer service to a diverse range of customers whilst demonstrating empathy and patience
- Educate customers and team members through feedback and updated features in store
- Work in stockroom, register and floor
Retail sales assistant
Uniqlo Sydney
10.2022 - 04.2023
- Developed and integrated sales skills to exceed daily target goals
- Stock management and maintenance of Joor presentation
- Provide product and brand knowledge through customer engagement
- Daily roles in customer service, cashier, and restock
Team member
Taco Bell Sydney
04.2022 - 10.2022
- Customer service and food prep
- Excelled in working through teamwork to achieve peak performance
- Adept at multitasking and maintaining impeccable attention to detail in a fast-paced environment
Customer service team member
Woolworths Sydney
04.2019 - 05.2020
- Exceptional customer service to ensure a positive shopping experience
- Fostering a collaborative work environment for peers and myself
- Skilled at cash and card transactions with zero error
Education
Medical Science -
University of Sydney
12.2024
Bonnyrigg High School
12.2021
Skills
- Fast Learner
- Effective Time Management
- Ability to Work in a Team
- Customer Service
- Excellent communication
- Cash and card transactions
- Professional business etiquette
- Product and Service Sales
Languages
Vietnamese
Chinese
Details
9 Heinze Avenue, Mount Pritchard, Australia, 2170, 0415344083, aleeshango@gmail.com, 01/23/04
Personal Information
Title: RETAIL SALES ASSOCIATE
References
Soosie Tieu, Career development practitioner, susanna.tieu1@det.nsw.edu.au, 98231184
Languages
- English and Vietnamese
Timeline
Retail Assistant
COS
04.2023 - 02.2024
Retail sales assistant
Uniqlo Sydney
10.2022 - 04.2023
Team member
Taco Bell Sydney
04.2022 - 10.2022
Customer service team member
Woolworths Sydney
04.2019 - 05.2020
Medical Science -
University of Sydney
Bonnyrigg High School
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