Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aleksandar Gorgievski

Fairfield,NSW

Summary

Seasoned Operations Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

13
13
years of professional experience

Work History

Operations Manager

Steruclean Pty Ltd
01.2022 - Current
  • Manage all periodic work operations for domestic home care, hospitality, and industrial cleaning sectors
  • Provide training to managers in advanced cleaning techniques to enhance service quality
  • Ensure strict compliance with industry regulations and standards, maintaining high-quality service delivery.

Operations Manager

Ezko Property Services Pty Ltd
10.2018 - 12.2021
  • Led and supervised cleaning operations for commercial and retail sites
  • Managed the company's periodic work, ensuring adherence to client specifications and industry standards
  • Developed and implemented efficient cleaning procedures, optimizing operational effectiveness.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Site Manager

Westfield Parramatta
02.2016 - 10.2018
  • Directed cleaning activities at Westfield Parramatta, overseeing a team of professionals
  • Ensured compliance with safety protocols, industry regulations, and client expectations
  • Managed day-to-day operations, achieving high cleanliness standards.
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.

Site Supervisor

Westfield Hurstville
04.2013 - 02.2016
  • Supervised daily cleaning operations at Westfield Hurstville, ensuring quality service delivery
  • Conducted inspections and maintained a safe working environment
  • Managed and motivated a team of cleaning professionals.
  • Trained new team members on site policies and procedures.
  • Oversaw personnel safety and efforts at work site.

Cleaning Specialist

Ezko Property Services
10.2010 - 04.2013
  • Developed expertise in strip and seal, pressure cleaning, carpet cleaning, and window cleaning
  • Responsible for estimating and executing ad-hoc cleaning works
  • Contributed to the development of cleaning schedules and rosters.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.

Education

Diploma of Information Technology - I.T

Martin College
11.2011

High School Diploma -

Fairfield High School
Fairfield, NSW
11.2009

Skills

  • Rostering and Scheduling
  • Ad-hoc Work Estimation
  • Cleaning Operations Management
  • Periodical Work Planning
  • Training and Development
  • Compliance Management
  • Client Relationship Management
  • Team Leadership
  • Safety Protocols
  • Communication Skills
  • Contract Management
  • Problem-Solving
  • Staff Development

References

Available upon request.

Timeline

Operations Manager

Steruclean Pty Ltd
01.2022 - Current

Operations Manager

Ezko Property Services Pty Ltd
10.2018 - 12.2021

Site Manager

Westfield Parramatta
02.2016 - 10.2018

Site Supervisor

Westfield Hurstville
04.2013 - 02.2016

Cleaning Specialist

Ezko Property Services
10.2010 - 04.2013

Diploma of Information Technology - I.T

Martin College

High School Diploma -

Fairfield High School
Aleksandar Gorgievski