ALEX BLOOMFIELD
Woodford,QLD
Summary
Dedicated and knowledgeable Administration Officer looking for a part time or casual position. Exceptional customer service all rounder Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in various clerical tasks and customer service. Responsible, punctual and productive professional when working with little to no supervision
Overview
8
8
years of professional experience
Work History
Administrative Officer
Department Of Justice And Attorney-General
06.2023 - Current
- Managed files and records for clients and adhered to safety procedures to prevent breaches
- Assist court clerks with running court
- Proofread and edited documents for accuracy and grammar.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained up-to-date knowledge of company policies and industry regulations to ensure compliance across all administrative activities.
Accounts Assistant and Administration Assistant
SciQual International
02.2024 - 04.2024
- Managed filing system, entered data and completed other clerical tasks.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- · Preparing and processing payments and invoices
- Verifying financial statements, ledgers and accounts and making corrections where appropriate.
- Various administrative tasks, such as answering phone calls and responding to emails
Executive Assistant
Queensland Police Service
01.2023 - 03.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
Client Service Officer
QPS – Weapons Licensing
11.2022 - 02.2023
- Represent section while communicating with a broad range of stakeholders, clients, clubs and dealers on issues relating to weapons and licences
- Data input comprehensive details from new applications, renewals, permits to acquire and other documents
- Analyse, assess and vet applications against legislation, policies and procedures for eligibility utilising QPRIME and other QPS information systems
- Deal with escalated enquiries from internal stakeholders and external clients and determine if further attention is required and/or make referrals to the appropriate areas
- Operate with a high level of autonomy, providing an effective, efficient and comprehensive client and administrative support service
- Participate in the development and implementation of continuous improvement
- Maintain a sound working knowledge of QPRIME and WLMS
- Utilise, retrieve and update procedures, databases or information systems to ensure effective and efficient service delivery.
Manager
Subway
02.2021 - 10.2022
- Hiring, training and coaching staff
- Human resources and resolve employee complaints
- Rostering and scheduling
- Stock take and ordering
- Organise and conduct staff wide meetings
- Prepare employee time and paysheets
- Manage cash balances
- Handle unresolved and escalated customer complaints
Team Member
Domino’s
03.2016 - 03.2021
- Customer service & Problem-solving
- Prepping ingredients/sauces
- Proper money handling
- Closing and opening the store
- Cutting and preparing pizzas & Preparing dough
- Taking orders over the phone
- Cleaning and general upkeep of the store 2
Education
Diploma of Crime and Justice -
Tafe
Education -
Caboolture State High School
2018
Skills
- Extensive knowledge of QPS andGovernment systems
- Proficiency in general clerical work
- Ability to cross reference and use different data bases
- Effective problem-solving
- Communication and delegation
- Effective organisational skills
- Critical thinking
- Conflict resolution
- Management and leadership skills
- Interpersonal skills
- Critical thinking
- Conflict resolution
- Management and leadership skills
- Interpersonal skills
Timeline
Accounts Assistant and Administration Assistant
SciQual International
02.2024 - 04.2024
Administrative Officer
Department Of Justice And Attorney-General
06.2023 - Current
Executive Assistant
Queensland Police Service
01.2023 - 03.2023
Client Service Officer
QPS – Weapons Licensing
11.2022 - 02.2023
Manager
Subway
02.2021 - 10.2022
Team Member
Domino’s
03.2016 - 03.2021
Diploma of Crime and Justice -
Tafe
Education -
Caboolture State High School
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