Summary
Work History
Education
Skills
Timeline
Generic

ALEXA DORNER-GRAHAM

CAIRNS,QLD

Summary

Dynamic Console Operator at NightOwl Convenience Store with expertise in cash handling and exceptional customer service. Proven ability to enhance customer loyalty through effective conflict resolution and a positive attitude. Skilled in inventory management, consistently maintaining organized stock to optimize sales and improve the shopping experience.

Work History

Console Operator/Retail Worker

NightOwl Convenience Store
CAIRNS, QLD
01.2025 - 04.2025
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Education

High School Diploma -

Trinity Bay State High School
Cairns, QLD
11-2023

Skills

  • Cash handling
  • Inventory management
  • Customer service
  • Merchandise processing
  • Sales support
  • Conflict resolution
  • Positive attitude
  • Communication

Timeline

Console Operator/Retail Worker

NightOwl Convenience Store
01.2025 - 04.2025

High School Diploma -

Trinity Bay State High School
ALEXA DORNER-GRAHAM