Console Operator/Retail Worker
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.