Summary
Overview
Work History
Education
Skills
Languages
Availaibility
Timeline
Generic

Syed SAif Mohammed Shah

Sydney,NSW

Summary

Dynamic retail professional with over six years of progressive experience at 7-Eleven, driving customer satisfaction and operational efficiency. Strong background in managing inventory, leading teams, and delivering exceptional customer service, with a focus on improving daily operations. Passionate about empowering others and achieving results in a retail setting. Looking to advance career as an Associate Store Leader while contributing to the success of the 7-Eleven brand.

Overview

7
7
years of professional experience

Work History

Console Operator /Retail Sales Team Member

Shell
Cromer, NSW
03.2023 - Current
  • Delivered excellent customer service in a high-paced fuel station environment.
  • Operated POS systems for fuel, groceries, and convenience items efficiently.
  • Monitored fuel pumps to ensure forecourt safety and compliance with safety protocols.
  • Managed stock levels and facilitated ordering and receiving of deliveries.
  • Maintained cleanliness and adhered to visual merchandising standards throughout the store.
  • Executed shift changeover processes, including precise cash reconciliation.

Customer Service Assistant /Retail Sales Associate

7 Eleven
05.2018 - Current
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Maintained a clean and organized work area at all times.
  • Maintained accurate inventory records and restocked shelves regularly.
  • Processed transactions quickly and accurately at the point of sale.
  • Trained new staff on customer service standards and operational procedures.
  • Performed administrative tasks such as filing documents, entering data into computer systems.
  • Kept up-to-date on new products, services, promotions, and other changes that affect customer service operations.

Education

Bachelor of Science - Information Technology

Victorian Institute of Technology
Sydney, NSW
12-2023

Skills

  • Customer service
  • Point of sale
  • Data entry
  • Inventory management
  • Cash handling
  • Multitasking and prioritization
  • CRM software
  • POS systems and ordering platforms

Languages

Hindi
Professional
English
Professional

Availaibility

Immediately available for a full-time roster, specifically evening shifts

Timeline

Console Operator /Retail Sales Team Member

Shell
03.2023 - Current

Customer Service Assistant /Retail Sales Associate

7 Eleven
05.2018 - Current

Bachelor of Science - Information Technology

Victorian Institute of Technology

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Syed SAif Mohammed Shah