Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Ridler

Balgowlah Heights

Summary

Customer service professional prepared to deliver high-quality service. Proven history of maintaining impeccable standards of cleanliness and organisation, ensuring customer satisfaction. Reliable team player with strong focus on achieving results. Professional appearance and grooming.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House

Salty Rooster
11.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crew Member

Crust Gourmet Pizza Bar
06.2022 - 10.2022
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Bartender / Bar Supervisor

Warringah Bowling Club
11.2022 - 04.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Reception / Membership Consultant

World Gym Northern Beaches
04.2023 - 04.2024
  • Conducted comprehensive tours of the facility to prospective members, showcasing available amenities and services.
  • Implemented effective follow-up strategies for prospective clients who expressed interest but had not yet committed to joining the club.
  • Worked closely with other departments within the organization to ensure seamless coordination of efforts in achieving overall club objectives.
  • Collaborated with team members to streamline processes for efficient membership management and customer service.

Host / Food Runner/ Bartender

The Kings Arms
04.2024 - 06.2024
  • Improved guest satisfaction by welcoming visitors and providing exceptional service.
  • Facilitated communication between kitchen and front-of-house to streamline service.
  • Managed reservations to optimize seating and minimize wait times.
  • Implemented feedback mechanisms to continuously improve service quality.

Bartender / Food Runner

Vail Resorts Australia
06.2024 - 09.2024
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Food and Beverage Attendant

Hamiltion Island Enterprises
10.2024 - 02.2025
  • Worked at multiple venues on the island mainly being the cafe, pub and pizzeria
  • My role at the cafe entailed preparing coffees and smoothies, taking orders, running food and clearing tables
  • The pizzeria my role was to deliver customers food and beverages and act as host managing the venues tables and bookings
  • The Tavern (pub) my role was bartender


Education

BBA - Business

University of Technology Sydney
Sydney, NSW
11-2026

High School Diploma -

Redlands School
Mosman, NSW
11-2022

Skills

  • Customer service
  • Conflict resolution
  • Workflow management
  • Customer satisfaction measurement
  • Multitasking proficiency
  • Effective time management
  • Guest relations

Certification

  • RSA - Responsible Service of Alcohol
  • Food Handling Basics training - NSW food authority

Timeline

Food and Beverage Attendant

Hamiltion Island Enterprises
10.2024 - 02.2025

Bartender / Food Runner

Vail Resorts Australia
06.2024 - 09.2024

Host / Food Runner/ Bartender

The Kings Arms
04.2024 - 06.2024

Reception / Membership Consultant

World Gym Northern Beaches
04.2023 - 04.2024

Bartender / Bar Supervisor

Warringah Bowling Club
11.2022 - 04.2023

Crew Member

Crust Gourmet Pizza Bar
06.2022 - 10.2022

Front of House

Salty Rooster
11.2021 - 05.2022

BBA - Business

University of Technology Sydney

High School Diploma -

Redlands School

Similar Profiles

CREATE PROFILE
Alexander Ridler