Alexander Waring
Glenside
Summary
I am a young, enthusiastic, and hard-working full-time university student with a deep passion for the outdoors. When I’m not studying or working, you’ll find me fishing, bouldering, or exploring the bush. I’m currently completing my first year of a Bachelor of Science at Flinders University, where I’m developing a strong foundation in environmental and biological sciences. I’m eager to learn, highly motivated, and love sharing my experiences and knowledge with others.
Overview
2
2
years of professional experience
Work History
Call Centre Operator
CMS (Campaign Management Solutions)
08.2024 - Current
- Delivered high-quality customer engagement through inbound and outbound calls, supporting fundraising campaigns for leading organizations such as St John Ambulance.
- Built and maintained meaningful connections with supporters by communicating each client’s mission with empathy and enthusiasm.
- Demonstrated strong communication and active listening skills to understand customer needs, resolve issues, and ensure positive experiences with every interaction.
- Maintained accuracy and integrity when processing financial transactions, upholding strict privacy, data protection, and compliance standards.
- Adapted quickly to new campaigns and systems, balancing professionalism with authenticity to represent clients’ values.
- Contributed to a positive team environment, meeting shared performance goals through collaboration and reliability.
- Key Skills: Customer Engagement | Authentic Communication | Team Collaboration | Attention to Detail | Adaptability | Empathy | Goal Achievement
Sales Assistant
Anaconda, Mile End
07.2023 - 08.2024
- Represented one of Adelaide’s leading outdoor and sporting goods retailers, specialising in fishing, boating, camping, and hiking equipment.
- Delivered authentic, high-quality service by sharing extensive hands-on outdoor experience (10+ years in camping, boating, and fishing) to help customers choose the right gear for their needs.
- Fostered a welcoming and engaging retail environment, ensuring every customer interaction reflected genuine enthusiasm for the outdoors and the store’s community values.
- Developed strong product knowledge across a wide range of outdoor and technical gear, staying informed on new products and innovations to provide trusted advice.
- Excelled in high-pressure retail settings, balancing sales, customer service, and stock responsibilities while maintaining professionalism and attention to detail.
- Collaborated closely with team members to meet sales targets, enhance in-store presentation, and support a positive, team-oriented culture.
- Key Skills: Outdoor Product Knowledge | Customer Engagement | Sales & Service | Team Collaboration | Leadership by Example | Product Education | Authentic Communication
Education
Bachelor of Science - Conservation and Biodiversity
Flinders University
Adelaide10.2027
Highschool - undefined
Glenunga International Highschool
Adelaide10.2023
Skills
- Customer Service & Communication
- Sales & Product Knowledge
- Outdoor & Environmental Expertise
- Technical & Organisational Skills
Hobbies
Fishing, Camping, Bouldering, Hiking
Timeline
Call Centre Operator
CMS (Campaign Management Solutions)
08.2024 - Current
Sales Assistant
Anaconda, Mile End
07.2023 - 08.2024
Highschool - undefined
Glenunga International Highschool
Bachelor of Science - Conservation and Biodiversity
Flinders University