Alexandria Helena Ryan
Woy Woy,NSW
Summary
My name is Alexandria Ryan. I am 19 years old and currently undergoing study at gosford TAFE. Although looking for a Part Time position and am highly interested in finding a position in the RSA and RCG fields of work. I am a Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and a hardworking mindset. As I do enjoy working at woolworths, I am continuing to strive for my personal best and would love to gain more skills in this area of work. In my past and current roles, being dedicated to business success, eager to learn more about providing extensive customer service skills is a goal for me.
Thankyou for your time.
Alexandria
Overview
4
4
years of professional experience
Work History
Team Member: Customer Service Team and Online Operator (picker and Packer)
Woolworths Supermarket
Woy Woy
01.2022 - Current
- As a team member, Online Hub section, I pick and pack customer orders, making sure they receive orders quickly and accurately
- Tasks include: picking and packing quality products to complete orders and find substitutions where ordered products aren't available
- Being task and detail oriented to complete orders quickly and carefully including dispatching and receipting on online app
- Check out and smoke shop duties
- As a team member, the Front-end Team, I serve customers
- Tasks include: helping customers find products in the store and giving customers a quick, courteous and easy checkout experience
- Flexibility to work across all departments and tasks
- Availability to work a flexible roster which includes evenings, late nights and weekends (outside of school hours but seven days during school holidays) carrying out work tasks with WH&S requirements in mind register work and cash handling including POS and EFTPOS plus end of night cash counting and reconciliation.
Trainee Veterinary Nurse
Green-Cross Vets
Wyong/Gosford, NSW
01.2024 - 06.2025
- Prepared patients for surgical procedures and supported animals and owners' needs before and after operations.
- Observed and recorded patients' vital signs.
- Learned advanced surgical support tasks by shadowing experienced veterinary nurses.
- Assisted with diagnostic assessments by collecting samples and running basic tests.
- Prepared food to meet needs of animals under care with appropriate meals.
- Followed precise feeding instructions and schedules for animals under care.
- Delivered excellent service to pet owners to drive repeat business.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Team member: Customer service on front counter and food prep
KFC Woy Woy
Woy Woy
01.2021 - 01.2022
- Attending to a customer's needs and explaining products and availability
- Working in a busy environment as part of a team completing food preparation and cleaning tasks in a timely manner organizing and storing food appropriately maintaining stock levels and use by date and rotating stock.
Babysitting
- 01.2022
- Regular babysitting for family and friends with their younger children including food preparation, meals, playing games and bedtime routine.
Education
Certificate IV - Veterinary Nursing
TAFE
Gosford, NSW06-2025
High School Certificate/ATAR - Varied
Brisbane Water Secondary College
Woy Woy/Umina NSW11-2023
Responsible Service of Alcohol (RSA) And Responsible Conduct of Gambling (RCG) -
Tuggerah Lakes Community College Ltd
Gosford, NSW09-2023
Skills
- Experience in retail operations
- Register work including POS and EFTPOS
- Detail oriented
- Communication skills
- Money Handling
- Customer Service
- Team Building
- Complaint resolution
- Workplace Safety
- Stocking and replenishing
Hobbies and Interests
- Pets
- Reading
- Writing
- Movies
- Online games and movies
Awards
Awards include being one of the "Top 20 Achievers 2023" (STAR Award) from a year group of 120 students. This award included academic achievement, engagement, behaviour, attendance, and application.
Affiliations
- Fishing
- Gardening
- Cooking
- Gym
- Art
- Movies
Accomplishments
- ATAR and HSC
- RSA and RCG Qualified
- done night Supervisor jobs 3-4 times at Woolworths
- Current Trainee Veterinary Nurse
References
- Kylee Dowds, 0416 796 510, Front End Woolworths Manager, Woy Woy
- Lynn Cummings, 0409 783 319, Mentor
Timeline
Trainee Veterinary Nurse
Green-Cross Vets
01.2024 - 06.2025
Team Member: Customer Service Team and Online Operator (picker and Packer)
Woolworths Supermarket
01.2022 - Current
Team member: Customer service on front counter and food prep
KFC Woy Woy
01.2021 - 01.2022
Babysitting
- 01.2022
Certificate IV - Veterinary Nursing
TAFE
High School Certificate/ATAR - Varied
Brisbane Water Secondary College
Responsible Service of Alcohol (RSA) And Responsible Conduct of Gambling (RCG) -
Tuggerah Lakes Community College Ltd
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