Alexis Elder
Sydney,NSW
Summary
Motivational leader with four years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Availability Leader
BigW
Wetherill Park
01.2023 - Current
- Organizing and planning the daily stockfill plan for all departments.
- Maintaining accurate inventory routines to ensure we have the right products in the right place at the right time.
- Ensuring the back of house routines and maintenance are in place so the area is tidy and safe.
- Receipt and dispatch of goods and loads.
- Responded to employee concerns or complaints and solving issues.
- Planning and managing resources to consistently meet production, quality and cost goals.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Organizing events for staff engagement
- Collaborating with other leaders to coordinate workflow processes between teams.
- Coordinated employee schedules according to shift changes and availability.
- Scheduled shifts according to workload requirements.
Economic Support Specialist
BigW X
Bella Vista
10.2022 - 12.2022
- Maintained case files, entered data into automated systems.
- Communicating with BigW Vendors and the DSV teams for our customer orders.
- Communicating and collaborating with the whole Ecom and Future Fulfillment team.
- Helping stores with any issue they have with OMS and order enquiries.
- Raising order enquiries with carriers such as Australia Post, TOLL etc.
- Bouncing store orders to other stores. Working with the Every Market team on customer escalations.
- Providing support to stores with their Home Delivery customer escalations.
- Providing support to fraud teams.
Availability Supervisor
BigW
Bankstown
04.2022 - 10.2022
- Planing the breaking and splitting the load, coordinating the daily stockfill plan for all departments.
- Filling events space and customer wall to the CSP and Planogram
- Ensuring the back of house routines and maintenance are in place so the area is tidy and safe.
- Directed and supervised team of 15 employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between teams.
- Coordinated employee schedules according to shift changes and availability.
Online Lead
EcomBigW
Blacktown
02.2021 - 04.2022
- Planing and implement home delivery, direct to boot, pick up, e-layby fulfillment processes, ensuring that orders are filled and despatched within SLAs.
- Ensuring sales, orders and fulfillment targets are being met.
- Roster according to the online forecast in line with cw+3.
- Training and developing skills of new and existing staff.
- Directed and supervised team of 15 employees in daily operations.
Stocktake Assistant
Woolworths Limited
Sydney
01.2019 - 02.2021
- Accurately counted stock to company specified guidelines, time frames and targets while also working cooperatively in an engaging and productive team environment.
- Reporting and communicating with supervisors and managers and work in a fast-paced environment.
- Conduct load audits in Woolworths, BWS, Dan Murphys, Big W and distributions services across the companies.
Trainee Manager
WetherillMcDonald's
Eastern Creek
07.2016 - 05.2019
Education
High School Diploma -
Blacktown Girls
09-2018
Skills
- Strategic Planning
- Mentoring and Training
- Inventory Control
- Data Analytics
- Goal-Oriented
- Staff Development
- Employee Motivation
- Processes and Procedures
- Inventory Oversight
- Stock Control
- Organizational Skills
- Visual Merchandising
- Loss Prevention
- Adaptability
- Teamwork and Collaboration
- Shift Scheduling
Certification
Certificate III in Retail 2018
First Aid Certificate 2021
Timeline
Availability Leader
BigW
01.2023 - Current
Economic Support Specialist
BigW X
10.2022 - 12.2022
Availability Supervisor
BigW
04.2022 - 10.2022
Online Lead
EcomBigW
02.2021 - 04.2022
Stocktake Assistant
Woolworths Limited
01.2019 - 02.2021
Trainee Manager
WetherillMcDonald's
07.2016 - 05.2019
High School Diploma -
Blacktown Girls
Similar Profiles
Kinley PenjorKinley Penjor
Team Member at BigWTeam Member at BigW
Racheal SheppardRacheal Sheppard
Administration / Repairs at BigWAdministration / Repairs at BigW
Dragica StankovicDragica Stankovic
Service Supervisor at BigWService Supervisor at BigW