Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Training
Itcompetencies
Timeline
Generic

Ingrid Aretupe

Berrimah,NT

Summary

Experienced retail manager with 10+ years of leadership expertise and a genuine passion for exceptional customer service and fostering strong relationships. Proven track record in safety and compliance, delivering performance feedback, and offering positive and empowering guidance. Thrives in fast-paced, ever-changing environments, consistently delivering results and effectively reprioritizing tasks. Strong problem-solving skills and maintains a positive attitude under pressure. Skilled at relating well to individuals from diverse backgrounds and all levels of an organization. Eager to quickly learn and expand skills in a new environment. Known for loyalty, flexibility, and reliability, excelling under demanding circumstances.

Overview

26
26
years of professional experience

Work History

Availability Leader

BIG W CASUARINA
01.2013 - Current
  • Receive and Dispatch, Plan DC load to be broken down and allocated. Inventory Routines actioned. Weekly Stock-takes. Employee management, Product knowledge, Product merchandising, POS System Operator, Customer complaint resolution, Safety regulations. Excellent communication skills, prioritizing tasks, Taking initiative, Leadership, and teamwork
  • Assisted with new hire processing and existing training programs
  • Trained employees and assigned duties
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Maintained an overall safe work environment with employee training programs and enforcement of safety procedures
  • Evaluated staff performance and provided coaching to address inefficiencies
  • Collected, arranged, and inputted information into a database system

Filing/Temp work

COCA-COLA
10.1999 - 10.2000
  • Completed data entry tasks with accuracy and efficiency

Data Entry Operator / Receptionist

GEORGE WESTON FOODS - Tip Top Bakeries
01.2003 - 01.2012
  • High volume data entry of bread delivery dockets and customer orders within Queensland daily time restraints, Entering adjustments to orders and returns into SAP, Reconciliation and settlement of delivery dockets, Entering discrepancies on an Excel spreadsheet, Dealing with customer complaints and redirecting to the appropriate contact person, Reception relief, including answering phones and welcoming customers at the front desk, Signing off for daily deliveries, Assisting customers with site visitor/contractor inductions when entering the premises, General administration duties including, filing, scanning, faxing, photocopying and kitchen duties, Valuable member in a team of 7

Data Entry Operator

SULLIVAN NICOLADIES PATHOLOGY
08.2001 - 10.2002
  • Data entry which included entering 'Gap' shortfalls with regards to health fund cheques, typing in patients and health fund membership details, opening mail and sorting, one of a team of 5, reporting to a team leader

Filing/Auditing Clerk

BANK OF QUEENSLAND
01.1999 - 01.2001
  • Streamlined daily reporting information entry for efficient recordkeeping purposes

Education

Completed Year 12 - senior certificate

Certificates 1 and 2 - IT

Skills

  • Data Collection
  • Report Preparation
  • Database Maintenance
  • Compiling Data
  • Inventory Routines
  • Complaint resolution
  • Retail store support
  • Information Security
  • Safety Procedures
  • Project management abilities
  • Administrative Support
  • Customer Relationship Management (CRM)

References

  • Popi Hatzivasiliou, Store Support Manager, 0421010711
  • Kylie Rosier, Store Manager, 0410285206

Hobbies and Interests

  • Rugby Union 15's and 7's (I currently play for University Pirates and have also represented the sport internationally)
  • Netball
  • Family

Training

  • Workplace-specific Health and Safety courses
  • First Aid Trained
  • Walker Stacker Certificate

Itcompetencies

  • SAP
  • Microsoft Excel
  • Microsoft Word
  • Lotus Notes
  • Internet search/email
  • Pulse (Big W Safety Reporting software)
  • Kronos (Team Rostering)

Timeline

Availability Leader

BIG W CASUARINA
01.2013 - Current

Data Entry Operator / Receptionist

GEORGE WESTON FOODS - Tip Top Bakeries
01.2003 - 01.2012

Data Entry Operator

SULLIVAN NICOLADIES PATHOLOGY
08.2001 - 10.2002

Filing/Temp work

COCA-COLA
10.1999 - 10.2000

Filing/Auditing Clerk

BANK OF QUEENSLAND
01.1999 - 01.2001

Completed Year 12 - senior certificate

Certificates 1 and 2 - IT

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Ingrid Aretupe