To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Casual Sales Assistant
JD Sports
04.2022 - Current
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Greeted customers and helped with product questions, selections, and purchases.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Listened to customer needs and desires to identify and recommend optimal products.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Answered questions about store policies and addressed customer concerns.
Junior Administrative Assistant
Yenice Transport
03.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Customer Service Representative
McDonald's
02.2021 - 02.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Developed customer service policies and procedures to meet and exceed industry service standards.
Exhibited high energy and professionalism when dealing with customers and staff.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.