Summary
Work History
Skills
Education
Previous Work
Work Availability - Days Available
References
Hobbies and Interests
Timeline
Generic

Alfiza Gulzar Rahim

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

I do charity work every Friday for the Salvation Army where we donate to the homeless.

Work History

Christmas casual

Connor-retail
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
  • Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
  • Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.

Hospitality Worker

Events Cinemas
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Nandos

Nandos
01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Skills

  • Able to work well with other workers
  • Solve problems quite consistently
  • Able to speak clearly and communicate well with others
  • Able to learn new skills quickly
  • Knowledge in kpi's
  • Able to speak a second language (Hindi)
  • Able to work well in busy times
  • Works well in teams
  • Buddy trainer

Education

Currently doing Bachelor of Policing 

Previous Work

  • Christmas casual at Connor-retail
  • Skyline drive-ins
  • Currently working at Nandos since 2022

Work Availability - Days Available

  • Monday, Available all day
  • Tuesday, Available all day
  • Wednesday, Available
  • Thursday, Available
  • Friday, Available
  • Saturday, Available
  • Sunday, Unavailable

At the moment I am on my Uni holidays, from the 22nd of July it will change due to Uni. 

References

  • Fazil Rahim, Rahim Cleaning Services, 0412120180
  • Gabriel Espiritu, Nando’s Restaurant, Restaurant Manager, 0455480799
  • Aakash Shrestha, Nando’s, Assistant Manager, 0451894105

Hobbies and Interests

  • Playing Music
  • Reading
  • Learning new skills
  • Being on my feet and working
  • Extending knowledge of things that I don't understand or don't know of

Timeline

Nandos

Nandos
01.2022

Christmas casual

Connor-retail

Hospitality Worker

Events Cinemas

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Alfiza Gulzar Rahim