MAJAK WILLIAM BOL
Melbourne,VIC
Summary
So far in my career & in each of my previous job experiences, I have performed my assignments with high degree of skill and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth. I believe in excellence and have always dedicated myself, my talents and my creative abilities to assure the successful
accomplishment of any company goals. My positive attitude and willingness to give 100% makes me a valuable asset to any organisation that would employ me. I am confident that my skills will be an asset and have a favorable impact in your organisation.
Overview
1
1
year of professional experience
Work History
Christmas Casual
Glue Store
01.2018
- Proactively interacted and assisted customers with purchases
- Responsible for physical receipt of merchandise and reworking of product to make floor ready
- Drove results by contributing to store operations and followed all the standard operating procedures
- Maintained store presentation to ensure the selling environment is customer-ready
- Greeted and obtained information on customer's needs and showed range of clothing materials
- Responsible for pricing of all merchandise within the store
- Worked closely with the team to achieve set goals of the task
- Developed and maintained strong and positive working relationships.
Customer Service Attendant
Rebel Sports Chapel St
04.2017
- Actively greeted customers and maintained high level of conversation during their store visit
- Took decisive action to improve the branch performance
- Courteously dealt with all customer complaints and resolved them professionally in a timely and efficient manner
- Sourced major and unique fashion shows and events
- Attended and represented the business at trade shows and external events
- Maintained superb visual standards within the store
- Promoted specific lines under the guidance of management
- Unpacked and checked all new stock deliveries
- Interacted with customers on many occasions on phone, emails and social media to assess their needs and concerns to ensure they are being dealt with accordingly.
Crew Member
McDonald's Prahan
01.2015 - 01.2016
- Greeted customers upon arrival and directed them to service centres
- Received and handled customer's orders with accuracy
- Handled cash and other payment methods
- Connected well with the customers, giving them the best care of what they need
- Assessed customer needs and concerns and resolved their problems
- Demonstrated friendly, courteous and enthusiastic character
- Collected cash, posted orders and kept everything in record
- Demonstrated the ability to collaborate and work well in a teamwork.
Education
Certificate IV in Community Services -
RSA
01.2019
Skills
- work well under pressure
-good communication
-highly organised
-fast thinking
-reliable
Key Skills And Attributes
- Excellent verbal and written communication
- Excellent organisational and interpersonal skills
- Self-motivated, adaptable and resilient
- Prioritisation and multitasking to meet tasks deadlines
- Excellent time management skills
- Complex problem-solving and decision making s
- Highly organised with high attention to detail
- Excellent planning and scheduling skills
- Ability to work in fast-paced team environment
- Excellent customer service skills
- Correspondence preparation, letters, emails and briefing notes
- Driving of financial and productivity results
- Cash handling and payment processing
- Flexible to changing situations
- Ability to build and maintain strong relationships
- Familiar with GPS devices
- Consultative sales
- Order taking and management
References
Available Upon Request
Languages
English
Full Professional
Arabic
Elementary
Timeline
Christmas Casual
Glue Store
01.2018
Customer Service Attendant
Rebel Sports Chapel St
04.2017
Crew Member
McDonald's Prahan
01.2015 - 01.2016
Certificate IV in Community Services -
RSA