Ali Aslan
Bossley Park,Australia
Summary
Experienced Senior Business Banking Manager skilled in providing comprehensive lending solutions for retail and commercial clients in metropolitan Sydney. With a decade of experience in both consumer and commercial lending, I am dedicated to delivering exceptional customer service and guidance to help clients achieve their personal and business goals. I have a strong understanding of diverse industries and property lending transactions, including specialized sectors such as professional services, childcare, and medico. My expertise in relationship building, communication, and program management has resulted in successful lending growth, increased revenue, and improved balance sheet KPIs. As a motivated and hardworking manager, I excel in portfolio management, deal origination, structuring, and execution.
Overview
11
11
years of professional experience
Work History
Senior Business Banking Manager
National Australia Bank
06.2023 - Current
- Secured lending accreditation to write home loans and margin lending
- Business lending accreditation to write business lending, including commercial real estate investment, owner occupied and development funding
- Delegated authority (DCA) held to approve business lending transactions up to $3M
- This includes diversified industries and property transactions relating to owner occupied, investment and development funding
- Personally develop and manage a portfolio of larger group exposure $ proprietary and broker portfolio of complex Business Banking clients with lending and deposit footings of circa $200 million
- This segment focuses on business turning over $5M - $100M
- Diversified businesses funding of up to $50M and Property transaction funding up to $20M
- Identify new business and referral opportunities and establish, develop, and utilise networks of internal and external contacts to promote the achievement of income and revenue targets
- Assess the economic value and risk potential of new business consisting of existing clients, as well as new to bank clients and transactions
- Originating, structuring and executing lending proposals and transactions to support clients with their financial journeys
- Drive revenue and growth in the portfolio with referrals to specialists such as equipment finance, wealth and financial planning, merchants, property, FX and International, while also increasing the lending and deposits book by winning new to bank clients
- To give trusted advice to clients and to provide solutions for them to grow their business
- Portfolio risk management responsibilities and complying with NAB’s Code of Conduct to better support businesses within Australia
- Protection of confidential information of stakeholders and managing this information appropriately in accordance with NAB’s privacy policy
- Customer relationship management and meeting deadlines, expectations, and timeframes
- Working collectively in a team environment & individually
- Provide professional and efficient customer service to new/existing clients
- Regular outbound calls to touch base with existing clients to ensure their banking is in good order and they are satisfied with their current products and holistic conversations held to understand current and future to better support their financial needs.
- Increased client satisfaction by providing tailored financial solutions and exceptional customer service.
- Streamlined operations for increased efficiency, implementing new business banking processes.
- Developed successful loan strategies with thorough risk assessments and market analysis.
- Managed a diverse portfolio of business clients, maintaining strong relationships and anticipating needs.
- Expanded the client base through targeted networking events, referrals, and strategic partnerships.
- Mentored junior staff members to improve their skills and advance within the organization.
- Delivered comprehensive financial analyses for business clients, identifying opportunities for growth and improved profitability.
- Improved credit quality by conducting thorough due diligence on potential borrowers and monitoring existing loans for compliance.
Business Banking Manager 3
National Australia Bank
11.2021 - 06.2023
- Same responsibilities as above, however my delegated authority in this role was $1.5M new business lending
- Personally develop and manage a larger client base but smaller group exposure $ proprietary and broker portfolio of Business Banking clients with lending and deposit footings of circa $200 million.
Small Business Banker
National Australia Bank
09.2018 - 11.2021
- Secured lending accreditation to write home loans
- Business lending accreditation to write business lending
- Deliver customer experiences that consistently exceed expectations
- Identify and convert sales and cross sell opportunities to support small business owners achieving their financial goals
- Managing the Small Business Connect lending and deposits portfolio of $1.1 Billion collectively with a team of business bankers, associates and region managers
- Write secured home lending, secured business lending and unsecured business lending credit memorandums for existing and new-to-bank small business customers to help them achieve their financial goals and aspirations
- Drive revenue and growth in the portfolio with referrals to specialists such as equipment finance, wealth and financial planning, merchants, FX and International, while also increasing the lending and deposits book by winning new to bank clients
- To give trusted advice to clients and to provide solutions for them to grow their business
- The use of EBL and ECL navigation to process lending applications
- The use of MSBCA to determine serviceability of a client, then to perform a full submission with a credit memorandum created and submitted to verification analysts and credit partners
- Risk management responsibilities and complying with NAB’s Code of Conduct to better support small business within Australia
- Protection of confidential information of stakeholders and managing this information appropriately in accordance with NAB’s privacy policy
- Customer relationship management and meeting deadlines and timeframes for property settlements
- I have stepped up multiple times for region managers while they have been on leave or out of the office to assist in running team huddles, sales meetings, obtain commitments from bankers, training junior bankers, assisting with complex files/queries and resolving customer complaints/escalations
- Working collectively in a team environment & individually
- Provide professional and efficient customer service to new/existing clients
- Regular outbound calls to touch base with existing clients to ensure their banking is in good order and they are satisfied with their current products
- Mentor and train junior bankers to accelerate role learning and career development.
Small Business Banker
National Australia Bank
04.2018 - 09.2018
- Same responsibilities as above, however this role consisted of personalised management of a portfolio of small business customers within the Wetherill Park community region.
Small Business Central Banker
National Australia Bank
07.2016 - 04.2018
- Same responsibilities as above, however this role consisted of a team of business bankers in Sydney and Melbourne to service business banking customers all around Australia.
Customer Advisor Sales
National Australia Bank
06.2013 - 07.2016
- Unsecured lending accredited to process credit cards and personal loans for retail clients
- Achieve sales targets/performance for the branch/myself with a high volume of credit card, personal loan, and general insurance sales
- Work with the branch manager, banking advisors, and tellers to not only achieve sales targets but to manage the branch in terms of risk and compliance, up-to-date e-risk tasks, mandatory learning completion and CE points
- Working with the banking advisor and branch manager to learn home lending basics in terms of valuations, pricing discretions, etc
- Working collectively in a team environment
- Provide professional and efficient customer service to new/existing clients.
Education
Bachelor of Business/Commerce & Bachelor of Laws - Applied Finance
Western Sydney University
Parramatta, NSW09.2020
Skills
- Decision Making
- Client Retention
- Conflict Resolution
- Financial Modeling
- Credit Risk Management
- Financial Analysis
- Analytical Thinking
- Industry Networking
- Time Management
- Commercial Lending
- Problem Solving
- Relationship Building
Accomplishments
· Q1 NAB recognition award 2014.
· Q4 NAB recognition award 2014.
· NAB night of nights award 2015.
· NAB golden badge 2016.
· NAB banking advisor boot camp award 2016.
· NAB Honouree 2023.
Timeline
Senior Business Banking Manager
National Australia Bank
06.2023 - Current
Business Banking Manager 3
National Australia Bank
11.2021 - 06.2023
Small Business Banker
National Australia Bank
09.2018 - 11.2021
Small Business Banker
National Australia Bank
04.2018 - 09.2018
Small Business Central Banker
National Australia Bank
07.2016 - 04.2018
Customer Advisor Sales
National Australia Bank
06.2013 - 07.2016
Bachelor of Business/Commerce & Bachelor of Laws - Applied Finance
Western Sydney University
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