Alice Nash
72a Gerald Street, Spearwood,WA
Summary
I am looking for an opportunity and a new challenge in Office Administration. I consider myself to have the skills, attributes and personality to pursue this career. I have strong administrative skills, fantastic time managment, am highly organised and have a passion for helping people. I know given the chance I will be a huge asset to your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Receptionist/Nurse
Cockburn Orthodontics
Perth
06.2022 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
Dental Receptionist/Nurse
The Dentists, Taupo
Taupo, New Zealand
05.2020 - 05.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Barista
Double Teaspoons
10.2018 - 04.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
Education
High School Diploma -
Taupo Nui A Tia College
Taupo, New Zealand10.2018
Skills
- Strong adminastration skillls
- Well organised
- Fast learner
- Reliable
- Ability to work independently and in a team
- Work efficiently and thoroughly under pressure
- Professionalism
- Polite telephone manner
- Technology profiency
- Strong cummunication skills
- Ability to connect with all types of people
Certification
Certificate in Reception and Office Support - Career Academy
References
Professional Reference:
Kylie Herewini
2IC - The Dentists Taupo
Mobile: 02102435859
Email: kylieherewini@gmail.com
Personal Reference:
Maia Riddell
Village Manger - Cloudbreak Minesite
Mobile: 0427588099
Email: maiariddell@gmail.com
Timeline
Dental Receptionist/Nurse
Cockburn Orthodontics
06.2022 - Current
Dental Receptionist/Nurse
The Dentists, Taupo
05.2020 - 05.2022
Barista
Double Teaspoons
10.2018 - 04.2020
High School Diploma -
Taupo Nui A Tia College